JOANN Fabrics and Crafts

Was at the Overland Park store to pick up online orders. One order was not ready, but the store was super busy. The associate helped me pick my order on spot, so I won’t have to make another trip. Very appreciative of her. Thank you for great service.

The cashiers are extremely nice, but the business component at this particular Joann’s is missing and truly need to look at customer service holistically when it comes to convenience. The lanes are extremely long with 30+minutes of waiting in line without it being a holiday weekend. Therefore, I decide to order online to skip the store only for the system to cancel the order this has happened on several occasions. I’m not sure if they can handle the number of customers coming in, but I really don’t want to stop shopping here; however, I will now take the extra time to drive to Shawnee to avoid the business fiasco that takes place at this location. Nice people working that needs help supplying the demand. Joann’s corporate office, please help this location be successful. Thank you!

I've been in this store twice. It is probably the dirtiest store of any type I have been in for a long time. Compared to other JoAnn stores this feels like a bargain basement store. And the cutting counter is definitely not in any hurry. I gave up. Twice!

This particular location always has good clearance and sales going on. There are a ton of fabric selections to choose from and they seem to rotate them out seasonally. This goes for the home decor and even the stickers as well. Right now it's all summer stuff but they are already moving it to make room for the fall merchandise. They have wide well-lit aisles. On this visit, there was only one cashier but there was no line or wait. They have everything you could possibly want craft wise with plenty of seasonal home decor to choose from as well.

You guys really need a men only restroom. My husband really shouldn't have to worry about women in the rest room asking him h questions while my husband take a restroom break tryin I carry a conversation him and the other boy making them uncomfortable they was just trying use the restroom without 21 questions.

Brad has a complete disrespect for customers! Odd being a store manager. *Thanks Brad for suggesting we take our business to the Shawnee store. They had 0 trouble finding our online order, and gave us a full refund. The next time you suggest the elderly fill at a job application while waiting to pay, l hope he isn't as nice as the gentleman that was behind me was.

I ran in just before they closed, and they were very helpful in helping me locate what I needed & checked out. Quick visit and transaction

The first time I went here the employees were very nice. I have been going to Joann's Since I went there the first time I went. They have everything for a very good price. I have bought all my beading beads, needles, thread, wax, and felt. I spent that $70 worth of beads to fill a whole beading container with more than 30 bags of beads, spent 35 dollars for 30 needles, 20 dollars for 6 rolls of thread, and 10 dollars for 2 wax pieces in a container, and spent 8 dollars for 10 pieces of felt.

Hours got changed for employees, so just make sure they're open when you plan on going. Staff is wonderful, every time we go, they're so helpful! Also, great selection of perler bead colors/accessories compared to the other hobby shops.

Love this store and others stores also. Love the products, do not like the inflation though. Love sales and cheap clearance items, and selection of yarn, candles and fabric is amazing and the books on the rack are an excellent variety to look at. Used a few digital coupons and got awesome gifts for my family members frim here.