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Reviews, get directions and contact details for John's Auto Service

John's Auto Service
Address: 749 E Lincoln Ave , Columbus 43229, OH, US
Phone: (614) 885-9242
State: OH
City: Columbus
Zip Code: 43229


opening hours

Monday: 08:00-17:00
Tuesday: 08:00-17:00
Wednesday: 08:00-17:00
Thursday: 08:00-17:00
Friday: 08:00-17:00


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Reviews
What a great experience! Easy to make an appointment over the phone, then office manager was friendly and easy to talk with. She turned out to be equally pleasant in person when I took my car in. Super fast service, the work was guaranteed. She went over all the paperwork with me in detail. Highly recommend John’s Auto!
We have taken our car there for years, but recently the quality of repairs and service has completely plummeted. We decided to take our car to a near by shop. Having steering issues. They told us we needed a new power steering pump. We called John's, and they told us, the part is only guaranteed for 1 year, 12,000 miles. It's been about a year in a half, and 9000. I only drive to work and back. This should never have happened. I also feel since this is a "neighborhood " shop, they would want to take pride in there work and make things right. We aren't looking for a hand out just some responsibility for a repair that frankly should have lasted for many years! Alls we got in return was a bunch of horrible attitude and blame that the part must not have been quality. Now a week and a half before the holidays, we have to shell out another 900+ dollars for repairs and replacement! My husband and I both work with the public, we will make sure to tell our friends, clients and family, never to give this place any business!Service: Steering & suspension repair
This is the Worst repair shop I have ever used. I live nearby and I had been bringing my vehicles here for years. The last major repair I had from John's was in August 2020, John's replaced my Power steering pump for $941. Two years later, 9,800 miles actually and the power steering pump needs replacement again and John's is refusing to stand behind their work and instead are blaming the parts manufacturer. Now two years later I have to take my vehicle to a different and hopefully reliable repair shop this time and replace the power steering pump again after it we just two years ago. Mery Christmas Johns auto!! Thank you for ripping me off for $941!!Service: General repairs & maintenance
When an emergency came up, they were recommended to me by a close friend based on the experiences he had there. Very fair and will explain to you exactly what's going on.
Absolutely great customer service and knowledge. Honest and doesn't overcharge or try to get over on you. I was referred here and I won't go anywhere else.
I’ve taken my car to them a couple of times in the past 2 years. Very reasonable and great to work with.. customer service is very important to them..Service: General repairs & maintenance
I took my car in and Duncan helped me. He was so nice and thorough! He checked my oil for me and it was just overall a great experience. I will definitely be coming back because of him
Very nice people that don't try to rob you! Feels like a friendly neighborhood mechanic. Highly recommended.Service: General repairs & maintenance
I've been bringing my car/vans here for about a decade and they have NEVER disappointed me. They are kind and honest. They won't screw you over and they will give you the best price. They really do treat you like family. I trust them with all my vehicles and would highly recommend their services.
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