Kay Jewelers

Deborah is the best at Kay's. Always helpful, and wonderful to do business with.
5 7 years ago (23-04-2018)

I will start by saying I am disabled and Julie the assistant manager could tell immediately that I was in pain and needed to sit down..She was wonderful in helping my husband choose a Christmas gift within our budget nut the other employees need sensitivity training as the woman in front of the ever us display stated since the lowest priced item in that particular display was over our budget she could not help us but Julie came over and assisted us and then while I was waiting for my husband to complete his purchase another employee basically came over to ask me to move.I wish I could have stood while he completed the transaction but in all honesty I was in pain and just could not.So while we did make a purchase in the future we will be looking else where.
3 8 years ago (23-12-2017)

I haven't had any problems with customer service here so far. However, my husband's wedding band had to be resized 3 times so far in a matter of a month because they can't get it right. We got him a tungsten carbide ring and the jeweler sized him and said he was a size 9.5. We got the ring 3 weeks later and it was way too big that it was falling off his finger. They resized him again and told him he was a 9. We got the ring back resized 2 weeks later and it's still too big! He said it was like they didn't even resize it. They sized him AGAIN and said an 8 should fit. So we're back to waiting and hope the third time's the charm. I've never gone to a jeweler that couldn't get a sizing right.
2 7 years ago (04-02-2018)

This place is amazing super nice people can't wait to come back
5 8 years ago (11-01-2018)

Enjoyed my visit there. Employees did everything to help me find exactly what I was looking for will be returning
5 8 years ago (30-07-2017)