Kosmos Salon and Spa

Great spa
5 7 years ago (04-06-2018)

Mesha did an incredible job on my hair. She was very friendly, professional, and highly- skilled- an artist. I highly recommend Kosmos!
5 9 years ago (04-08-2016)

I was excited to get a manicure from Kosmos because of all the great reviews that I read. I scheduled two back-to-back appointments for my friend and me. I told the lady on the phone that I would like the first appointment to be for 1:30PM. She got the time wrong twice as 1PM, and I corrected her twice and told her 1:30PM. Needless to say, I thought all was well with my appointment time because SURELY she listened to me the second time I corrected her. My friend and I arrived at Kosmos a little before 1:30PM for our manicures and were PROMPTLY turned away because we were "late". I explained to the lady at the desk that it must have been put in the computer wrong and also explained the mix-up that happened on the phone. I didn't even get an "I'm sorry for the mix-up" or anything. Instead, the icy front-desk lady told me that I was wrong and that they were at no fault. What happened to the customer being right? What happened to apologizing for mix-ups with scheduling? An apology (even without a manicure) would have gone a long way for me, and I would have likely given Kosmos another try. However, I guess my money is not worth as much as other people's money to Kosmos. This all to say, I will not be going back. Hospitality means a lot to me -- hopefully it will begin to mean more to Kosmos.
1 11 years ago (11-04-2014)

Vicki is amazing!!!
5 7 years ago (06-03-2018)

BEST FAMILY RUN LOCAL BUSINESS IN MADISON COUNTY. Let me walk you through- From front desk business manager Jackie Jenkins (who holds at least a double major if not triple from her alma mater) to receptionist/stylist Mesha relocated from Hattiesburg who rocks the best natural cropped hair ever. Mesha has an incredible amount of range, but excels in short hair styles. Then we have owner since 1985 Vickie. Though short in stature she is constantly striving to do the best techniques and stops short of NOTHING to treat her clients as friends she loves to see. Rachel is our resident redheaded Italian with a wild mane of curly hair. She's your go to if you wanna get out of your comfort zone. She can do short shaves to amazing wild colors. But girl, she will slay on that pretty curl too. Jessica is Vickie and Jackie's sister (Told you-family business). She knows everything from special occasions, any kind of dye job you'd want, to dealing with curls. From funky-to-classy she's gotcha. And she is gonna tell you some wield stories. And southern belle Lisa- if you want BLONDE she can do it. She was born to highlight everyone on God's earth. She also is wonderful with perms and style and sets. This is your new family.
5 9 years ago (03-08-2016)