Massage Envy - Flowood

I received a 60 minute massage as a Christmas gift. I upgraded to a 90 minute one. It was the greatest gift ever! My massage therapist was very attentive to my needs and she talked me through some of the “painful” parts. I needed firm pressure and she delivered. I was sore for about 2 days afterwards but I’ve never felt more relaxed and energized! I had to call before hand to get directions as I had never been there and I’m not from the area. The girl who answered was very friendly and professional. When I arrived, the front space was a little crowded and felt small. I had a short wait before I was given a tablet to check in with. At checkout I went ahead and purchased a membership! Highly recommend! I can’t wait for my next appointment!!
5 7 years ago (10-01-2018)

Horrible service, they call on The day your reservation to cancel your appointment... bad service I wouldn’t recommend to anyone
1 7 years ago (14-02-2018)

Massage was very thorough and relaxing. The therapist did a great job. Getting to the massage was a different story. The welcome into the store not very welcoming/professional. Hope to see progress soon.
2 7 years ago (05-07-2017)

Very professional and good work.
5 7 years ago (02-04-2018)

Why doesn't the owner respond to the negative reviews? There are always 2 sides to every story. I am interested in getting a massage, but am leary about getting 1 here. Was corrective action taken to resolve the issue, refund, apology? Owner just doesn't care when negative reviews are posted?
1 8 years ago (29-08-2016)