Krispy Kreme

This is one the most beautiful Krispy Kreme franchises I've ever been to. Super clean really well kept. Everything was shiny almost what would be used in a movie scene in a motion picture. Outside was very beautiful and clean accessible handicap friendly and it really stands out. The coffee's were great and the donuts were so fresh. They were tasty like the one in the Atlanta franchise. My experience was almost perfect and I would have given it 5 stars if it had not been for the host on duty, James. He seemed bothered before we could place the order. As my wife and daughter were placing their order he seemed more bothered by us and was very impatient. Never a smile just a mad rude deminor. Very short in his answers and unwilling to even suggest anything. I talked up Krispy Kreme to my family because I've enjoyed it throughout the many years but this host almost ruined it for us. Please change this and you'll get five stars.
4 8 years ago (30-03-2018)

What can I say ! Awesome !! Delicious !! If you like donuts this is the place. And this location is specially nice. Very clean. You can watch the donuts being prepared through a big window in the production area (so kids love it), great coffee and all the delicious donuts you could desire. Go there and be ready to indulge !!! Have some fun !!!😍
5 8 years ago (03-04-2018)

Not a fan of donuts but my son likes them. Love how spacious this place is and it is spotlessly clean too. Donuts are fresh and the customer service is with a smile. 5 stars !
5 8 years ago (06-05-2018)

Just the smell coming from the inside of this place puts you in a great mood! The atmosphere & food are excellent every time. I have loved Krispy Kreme since I used to go to NY with my dad every weekend as a kid. I'm so happy that they're finally right here in Jersey City, NJ!
5 8 years ago (27-03-2018)

Such a sad and unfortunate experience going to this Krispy Kreme. Since February 2017 - I've loved this place. I was never a fan of the Penn Station Krispy Kreme because I love my glazed donuts hot and freshly made - which is why this place is perfect. For Christmas, I received a Krispy Kreme calendar and since January, I've used the coupons for each month to get discounts and free donuts but when I visited there a couple weeks ago, I had a very embarrassing incident happen. I went there to buy a dozen donuts and I had an April three-donut coupon and when the female employee scanned the coupon, she asked for a manager's assistance. When he came over, he immediately looked at the coupon and said, "We don't accept these." There was a line behind me and I was immediately embarrassed. I explained how the coupons came from a Krispy Kreme calendar and have used them since January. He continued to say, "Sir, we don't accept these." Again, embarrassment really overwhelmed me and I told them I would just take the dozen donuts. I'm not sure if management changed or what the case is, but since this outing I've immediately lost my interest in Krispy Kreme donuts. To make things worse, I live in Fort Lee, New Jersey and drive 45 minutes here to get these donuts for friends and myself and after this outing, I'm just too embarrassed and upset to return. Not only do I have a Krispy Kreme calendar which is now useless but I'm still so uncomfortable about that interaction and looking like I was really trying to do a one-over over three donuts. The worst part about all of this is I even contacted Krispy Kreme's customer service/corporate office to explain what happened and after being told a manager would contact me, no one did and I had to send a follow-up message and was told the same. As much as I'd like to support Krispy Kreme, I'm more inclined to go elsewhere.
1 8 years ago (23-05-2018)