Disappointing service. Days of delay and unresponsiveness. Final pricing on insurance job included some inflated numbers and add ons in spite of initial assurances that they would work strictly off the adjuster's quote sheet. Did not sign or commit to contract. Went elsewhere.
1
8 years ago (19-06-2017)
Avoid this company if you can. After having my garage broke into my insurance company contacted them to fix a small window approximately 2X2 and they charged an outrageous amount of $170. My insurance company did pay a portion of my bill while I was responsible for the other half. I received an invoice on 8/16/2012, four days later on 8/21/12 I receive a call from Gwen Mazur asking when they can expect to recieve payment. 4 days are you SERIOUS?!?! I let her know at that time that my husband gets paid every 2 weeks on friday and that I would send out a check when he receives his check. 8 days later she then sends me an email asking about payment again. My bill is not over due by any means, in fact I have never been late on any payment ever! I find this mannor extreamly upsetting. What company only sends you an email invoice and then houds its customers like this? I personally would never use this company again due to the extreamly high prices, and unprofessional customer service.
2
13 years ago (29-08-2012)