Linen Chest

Great place for new bed sheets! A little pricey but you get what you pay for. More staff who are experienced in customer service would be a great asset to this store!
5 7 years ago (05-02-2018)

It's a beautiful store filled with over priced products. But the staff is HORRENDOUS. How can I be in the store for near half hour before I'm greeted. It's ridiculous. Manager has a permanent smug face on and it's just awful they were the only place that had the bed linen I wanted. Horrible people. Nice products.
1 8 years ago (11-11-2017)

I was there to purchase a bed frame, there was no one to help me out, I waved one of the attendants down but they knew nothing about the product. I left.. I returned a few weeks later because I really liked the bed frames, still no customer service asking me if they could help. I agree that the people here need training not just on customer service, but also on the product. I went elsewhere and picked up a less desirable bed-frame, but some times, the customer service experience makes the difference.
2 8 years ago (27-09-2017)

I had purchased a high end Hotel Collection duvet cover about 10 months ago and had it cleaned twice and it pitted and some threads had come loose. I phoned and spoke to the store manager Jason who was very pleasant. He has offered to exchange it for free with a new one. I am a very satisfied customer and would return because of this excellent customer service experience. PS...I had no receipt but since it was one of their branded product lines he knows I purchased it there anyway.
5 8 years ago (03-06-2017)

Great service and selection. Friendly Staff!
4 7 years ago (15-03-2018)