Reviews
As a result of an ex-wife who was a horrible driver, and now owning vehicles in Albuquerque where you can't have anything nice, I know my way around a body shop. I have NEVER experienced a place like Loid's. They are true artists and are by far the most professional shop I have ever set foot in. From the delightful Joyce at the front desk all the way to the owner, Chris, they take super good care of you from start to finish and make you feel like a VIP, no matter what you come in with. Their paint matching is on a whole other level too. Not only is the color perfect, but the amount of metal flake, shine, and even factory texture is absolutely flawless. I challenge anyone to tell the difference. It can't be done, it's that perfect. There's a reason all of the high end luxury dealerships in town ONLY trust Loid's.Services: Painting
I had my bumper painted on my 1997 Jaguar XJ6L, and I called around to many shops that could install PPF to protect it from the New Mexico roads. I spoke to at least five shops, and although they said they might be able to do it, they stated that since the car was old, there were no templates for it. If they did do it, it would cost an extra $300. I then contacted Loid's, explained the situation, and told them what the other providers were charging me since it had to be hand-cut. They said they did not care and would only charge me the $400 as if they had a template. I was skeptical. However, I brought the car over they looked at it and said no problem. I was so happy that I had them do extra PPF installation. They were very courteous and prompt, and I am very happy with their work and will be back again to see them for any work I need to do!
There is a reason these folks have the backing of local BMW, Mercedes and Volvo dealers. It’s because they are the best! I’m very impressed with the work they did on my BMW. Very thorough.
I can't say enough good things about Nyk, Anthony & the entire crew at Loid's. My insurance co directed me to Loid's for repairs and shortly after said they wouldnt pay for the coverage originally discussed. After being in a traumatic experience on the freeway before going out of town on a road trip 2 passenger tires down & rim damage plus front & passenger body damage, then having to fight for benefits I pay for, plus get a rental car, it was all mentally and financially exhausting. Nyk walked me through what was needed for my car, made recommendations regarding safety issues, advised me how to proceed, and helped clarify the damages to insurance for me to get the claim covered correctly. The crew at Loid's, from inspecting and storing my car, through repairs and the final buff, clean and detail by Anthony, went over and above any service I've ever received for any vehicle I've owned. When I would have accepted my car as complete I didn't expect them to match 5yo paint perfectly they self identified making it better and did it in the original timeframe promised. I would recommend Loid's for any service they offer, and will only take my vehicles there from now on. I wish they would take any thank you gift I offered, but all were refused and I was told "It's our job to provide this kind of service." You can't ask for better.
Excellent service, damage replaced with OEM parts, detailed and returned like new on time. Works well with insurance company. Very friendly and professional staff.Service: Body & Trim
Workmanship was very good. Took much longer than expected, didn’t provide updates, had to call many times for status of repairs, none of my voicemails were returned.Services: Painting
Great place with amazing staff. Also the only certified Volvo repair center in the state of NM.
Was recommended by several Audi ships in town to get an estimate. Setting up an appointment was easy over the phone. Lots of availability. When I arrived, they quickly saw to me and directed me to pull into the estimate garage. The estimate was done and reviewed with me. Maybe 10-15m altogether. Overall I was in and out much faster than I was expecting which was pleasant. Great CX. All staff were wearing masks. Nice location. Very clean and more modern feeling which inspired trust and confidence. No work done yet, just got an estimate.