Maaco Collision Repair & Auto Painting

Bizarre incident - hostile, rude employee. I experienced Road rage from a Maaco employee. I pulled into the Maaco lot looking for the front office. It was very tight quarters with pot holes and vehicles on either side. I noticed that the vehicle in front of me was backing up -- the driver tapped the horn at me. I took this as a signal to back up and did that. After the vehicle appeared to be parked I went past it but was hemmed in by more cars parked in front so I stopped and was wondering what to do or who to ask. A man (middle aged, gray hair and glasses) came striding over. I asked for instructions about where to go for an estimate. He started yelling at me that I had honked at his wife when she was trying to park. I was amazed and explained that I did not honk at anyone. He yelled "SHUT UP" and kept repeating "BE POLITE!!", while sticking his finger near my face. I was stupefied by this man's irrational behavior and repeated that I did not honk my horn at all ... but this made him madder. He made threatening physical movements towards me while repeating his mantra of "SHUT UP" and "BE POLITE!" He looked like he wanted to do some violence. I remained calm, though stunned. I thought it best to stay in my vehicle and leave -- to avoid an escalation over 'nothing'. This incident was witnessed by another employee and hopefully caught on video. I backed up the long narrow passage way by which I had entered and gladly left -- never to return. If you come to this place be prepared for the worst.
1 7 years ago (13-05-2018)

If I can give more starts, I would. Matt is beyond helpful and goes the extra mile. He's very honest and reliable. Angel is also amazing and knows his stuff! I will def be a returning customer. A+++
5 7 years ago (03-03-2018)

I came in for a full paint job and body work and they did an excellent job. Everyone from the owner to his support staff were extremely professional and knowledgeable. The job was done on time and I would recommend this shop to others. Thanks Again!
5 7 years ago (24-08-2017)

this place is highway Robbery just waste my time to drive all the way to ewing on 01/29/2018 they give me estimate $770 for front and back bumper paint job what a rip off people please don’t waste your time to go there
1 7 years ago (29-01-2018)

I stopped in for an estimate. Within 3 min of arriving I was sexually harassed. It 60° so I didn't wear a coat. The general manger asked what I take off insinuating my clothing when the temperature gets to 70° another staff commented that mine was the first shoulder he had seen all year. I was not wearing anything revealing or inappropriate. The whole experience was disgusting. Then the estimate was double the time of the other estimates I recieved for the same repair. My advise don't go here if your a female the entire staff was sexist.
1 8 years ago (29-03-2017)