Mattress Firm Town and Country

We had a great experience purchasing a new mattress for my mother-in-law. Duane was super helpful and extremely patient with us, we had to call the assisted living facility for measurements and wait for callbacks. Duane was also very knowledgeable about the mattress sizes and product availability. We've shopped here before and had a good experience and its nice to know that excellent customer service is still valued here.

Just left mattress firm with my husband and if you want the best customer service, hands down look for Brad. He made us feel very comfortable and is very knowledgeable about the products. Let him know exactly what you're looking for and he'll give you a few options. We walked out very satisfied and extremely happy with our purchase. Thank you Brad for your excellent customer service. I would recommend this place and Brad to anyone.

We had a wonderful experience today. We were fortunate enough to run into Duane who normally works at the bell and Tatum store. Duane was extremely knowledgeable and when explaining what we needed and why we needed the type of bed we were looking for, he zeroed right into what would work. We looked at many other options and came right back to the very first one! Duane was also very patient as we had to wait about 30 minutes for a phone call to confirm the sizes. Stellar customer service all around. Give them a visit if you're in the market for anything pertaining to beds. Scott

It was my first time in a mattress firm store and my experience was incredible. Everyone was friendly but gave you all the space you needed to not feel any pressure. They explained everything so good and answered our questions as if we were friends. I highly recommend going into a store and asking questions and trying beds because they are just as polite if you leave with no purchase or buy a bed.

This was an amazing, easy and painless process working with Greg at this location! I told him exactly what I was looking for, what price i was trying to stay under, and he seameslessly found me a better mattress than what I was originally looking for. He was extremely personable and never felt like he haggled me one bit. Would definitely be a go to for first time purchasers

Jared was super helpful and made buying a mattress really easy! He asked me questions up front and showed me mattresses in my price range. Wasn’t pushy some like mattress stores are which was a huge relief! We were in and out quickly and we’ll have new bed in a few day. Thanks Jared!

Stopped into the store today in search of a mattress for a guest bed and worked with Brad who was extremely helpful. He was very nice and easy to work with and helped me pick out a very comfortable and affordable mattress. Very quick and stress free process. Thanks again Brad!

Ric was a pleasure to work with. He did not use high pressure sales tactics. He did use the mattress comfort finder on his tablet. A pretty neat system that narrowed down the feel of the mattress we liked to a handful for us to try out in the showroom. He was very personable and we would recommend him to anybody that is in the market for a sleep system.

Ric was very down to earth, easy to talk to and personable. He took his time to listen to our needs, showing us different mattresses that would be beneficial for our sleeping postures based on our current complaints and symptoms associated with our current bed. He allowed us to choose from multiple bed options and wasnt pressuring in any way only offering recommendations based on our feedback. The sales process was quick and easy. Highly recommend!

We had a great experience at Mattress Firm! Brad helped us and was very knowledgeable. He listened to us and was able to help us find a great option in our budget. Would definitely recommend this store and Brad to anyone looking for a new mattress!