Reviews
The option to be able to order “table side” on the app was definitely nice and convenient. The food was brought to the table and the staff comes around to periodically check on you. The atmosphere is pleasant and the staff is nice. The food was fresh, hot and tasty. I only gave them 4 stars instead of 5 because it took a while to get my food and they made it wrong, so I had to wait while they remade it. Otherwise, it was a great experience.
We have loved this location for 7 years when we first moved here. Over the last six months there has been a significant decrease in the quality of not only the food, but also by the staff that works there. Tonight was no different: the environment when i walked in to get our to go order was tangible uncomfortable, the staff was yelling at each other behind the desk, it was very short staffed, and then when i got home realized that the three kids meals i had ordered did not have the cookies or applesauce they were supposed to have, the garden salad i ordered was supposed to have honey mustard not ranch which was packed, and then the taco salad we ordered had no chips with it and was served with the avocados pictured below. I’m sad. My kids love mcalisters and so did we, but this has been increasingly getting worse, and truthfully i don’t think we will be back.
Walked in yesterday with my daughter, restaurant was not busy walked up to the counter and the gentleman said I can’t take your order for 15 mins you wanna wait? He said we have alot of orders?? I am not certain why he could t take my order and we wait to be served but we ended up leaving. Not good customer service at all.
Walked in tonight with my husband. We stood at the counterfor a while and were never acknowledged with even a, "We'll be right with you." The staff seems to not care at all. Needless to say, we walked out. From our experience with McAlisters in Columbia, this seems to have become the norm.
I would recommend this place to anyone for a small lunch all the way up to a larger portion they've got it all for you salad is also
Super nice and very welcoming team members. Food was well prepared and presented and good to the taste too.
I ordered this as a late-night meal for my hotel.I ordered through doordash and it was delivered within 20 minutes of the time that I ordered it. The macaroni and cheese was mediocre at best but the club sandwich was very good. My rating system consists of a 3-star being exactly what you expected and neither good nor bad. A 4 means something was extra special and a 5 means you were blown away. A 2 star rating was disappointing and a 1-star rating is terrible
Food is excellent. Service is much better at the Two Notch location. This one needs a retraining
Great menu. Quick service. Great Ice Tea. Baked potatoes the size of a 7 shoe.YummyFood: 4/5
Waited at this location for 40 minutes for an order that was done online. Every time they brought to-go orders out I'd check to see if it was mine. It was not. Finally after getting up for the third time to check on the status of my order the cashier noticed it on the side of the register. My lone order just sitting there. It was lukewarm at best which indicated to me that it had been there for a long while. Beyond disappointed that I wasted my lunch time here.