McDonald's

Fast service, fast food, fast everything, to me, this McDonald's is one of the most efficient.Food: 5/5

The food was great. Had to repeat my order over and over again until the person receive the correct information. I guess that person is new. Overall the food doesn't change and the fries are the bomb.Food: 5/5

My twin boys 16 and their friend placed mobile orders at this location Friday evening . As they waited for their food another group of young black boys, snatched a womens food she ordered from the counter and ran out of the store. Afterwards the counter clerk wouldnt give my sons their food. And told them he wouldnt until they gave them the info of the other kids who took the food. However, My kids weren’t with the other group that was already there when they arrived. Upon my arrival, the manager and the counter clerk were very rude to me. Her reaction was they cant eat here and I cancelled their order. I asked her why and she said because their friends snatched someones food and ran. I asked her how did she know they were friends. She said because they all were sitting at a table laughing together. My kids arrived at the McDonalds at 7:42 pm per my tracking device. I asked her do all black kids look alike and hang with other? She said well thats their friends! And they cant eat here. I then asked here if that was their friends then why are my kids still in the McDonalds awaiting their food. Why would they risk getting arrested if they were guilty? She shrugged. Per my kids after the altercation they were treated as suspicious. The counter clerk came from around the counters to serve other guest as if my sons and their friend were going to take someones food. And were VERY nasty to them. As a very frequent customer to 20492 I am very disheartened by their discriminatory behavior. And the way the store manager at the time and the counter employee both foreign decent treated my kids and their friend. The level of unprofessionalism when I arrived was the same standard my sons were given. The store manager didnt give me her name and when I asked what was her managers name she told me Alex but he wasnt there. I told here she was very unprofessional and she shrugged as if she didnt care.

I'm annoyed everytime I get a sandwich from McDonald's it's always ridiculous how much mayo they put on my sandwich. Sandwich maker no one wants a sandwich with so much mayo on it the top bun it's sliding off. Or after first bite your wearing globs of mayo on your clothes. Or when I say lite mayo it's a dot not even covering the bun. And this always happens. Ask yourself would you want to eat it. Dang it. I already shouldn't be eating fast food.. frustrated.

I’d give it less stars if possible. Ordered mobile order takeout, picked up by drive thru last night and was treated extremely rude by staff and told I must be broke and don’t have enough money. I prepaid online for my order that came to $10.31 including tax. They told me at the window they couldn’t give me my food because my card had declined, however I had a charge for 10.31 on my card at the time from McDonald’s. They then told me that my card only approved 10.31 of a $13 order and that I hadn’t paid. So instead of offering me the option of getting my money back $10.31 or being able to pay the additional remainder that WAS’NT listed when ordering in the app, she instead told me, “you have no money, then you can’t get food.” This all after explaining to her the total price it said when I originally ordered and that I had already been charged. When I asked for a manager she said no and that I could come back another day to complain when she wasn’t there. I then went to another location same evening with the same order on duke street and would you believe it, it was 10.31 and no issues at all. This is not my first time with an issue using mobile order at this location. I just don’t understand how your mistakes and glitches with mobile order becomes the customers fault and gives you the right to belittle me and attempt to steal 10.31 from me with your fraudulent behavior of changing the prices after approving payment for a different amount. P.S. I have video recording and receipts to prove my side of the story.

The employee John went above and beyond to serve me and make sure I got everything I needed. Even when his coworkers weren’t willing to, he abided by his own ethics and took care of the customer. Great job and Thank You John

This McDonald's has the automated screens so you can pick what you want and don't have to stand at the cashier. Very convenient for those who know how to use computers well.. but the older crowd does struggle. Seems like it's not in the best of neighborhoods either. and thank you for the free chicken BBQ

This franchise no longer offers the $1 any size drink/Coke, like other franchises still do. A large Coke will now cost you $1.54 here. This is bc corporate gave the francises the option to keep them all $1 or discontinue the special bc of inflation. This McDonald's thinks they need to discontinue the special. They are open until 1am so there is that.

This store has robotic touch-screens to order, meaning the future arrived. These machines will help against rising labour costs and remove a lot of need for workers. I can't wait to see robotic kitchen staff. The staff was friendly and even trades in our Happy Meal toy for one we didn't have.

I have tried their new spicy and crispy deluxe sandwich. Good food, good service.Dine in: YesOutdoor seating: NoTakeout: YesDelivery: YesCurbside pickup: Yes