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Reviews, get directions and contact details for McDonald's

McDonald's
"We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection."
Address: 2745 Freedom Dr , Charlotte 28208, NC, US
Phone: (704) 392-3694
State: NC
City: Charlotte
Zip Code: 28208


opening hours

Monday: 00:00-00:00
Tuesday: 05:00-01:00
Wednesday: 05:00-01:00
Thursday: 05:00-01:00
Friday: 05:00-01:00
Saturday: 00:00-00:00
Sunday: 04:00-00:00


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Reviews
If you are doing Doordash or any online order do not come to this store at night. These people are ghetto and so lazy. They don't care thT we are trying to work in a timely fashion for our customers. I went to the pick up line but they were to lazy to walk to the window to give me the order they told me to drive to the second window and they told me to go around a second time when they could have just simply handed me the order. Again they don't want the business so let's not give it to them
I go here 3 times a week. The person that takes the order. Doesn't put for the people making the drinks to put light ice in my drink. I ask for it almost every time. I ask for my receipt. She has a nasty attitude. I think it should be automatic to give a receipt. She is hispanic.Food: 5/5
If the company that is synonymous with the term "fast food," can't take your order directly, nor can it refill the "mandatory use" cashless kiosks with ticket tape that then forces you to pay at the counter, is it even qualified for the title? It's been 2 weeks since my last visit, and the same issues occured on a different machine. No one is at the counter to even help. Wait times are over 10 minutes. The only people served are couriers and drive-thru, which wraps around the building. And no, I haven't been able to get "food" here. Worst. McDonald's. Ever.
Humble advise, RUN away and don't even try. The worst environment and atmosphere, from having indigent people sleeping inside the restaurant on the chairs/tables people eat.... The staff was completely a mess, disorganized, and no clue what was happening. The one that seems to be the manager, definitely the worst promotion ever. I waited 17 minutes to get my order, being seated next to the door where the cashier was.... I had to step in the counter ask for my order and they founded sitting in one table and it was just awful. The surroundings are a little crazy, and for what I can tell, the whole thing might be better just to clean the house. The worst experience I had on any McDonalds, and the most not safety one....
I will never buy any food at the freedom drive McDonald's and was told not to come back if I couldn't get it ordered right I tried to order it right the man stood there at the window working on the computer and never turned around I used my horn I did everything to get his attention he still stood there I drove up to the second window she treated me like I was a piece of garbage she got my food and told me if I couldn't get it right don't come back to freedom drive McDonald's don't worry I won't sassy little brat , she needs to learn manners and where her money comes from she better learn the people that come through those lines and order food is her money her mother must have taught her that her money came from a money machine in the basement of McDonald's lol
inside is average, not dirty, but not the cleanest either. if you use the drive-thru expect to wait a minimum of 30min for your meal, even if it's not peak hoursFood: 4/5
Sat at drive thru waiting to order and the attended skipped our car 3x for the other speaker .... better training and education should be required. Ok heck only use one speaker if they can't multi task. We left. Went to another restaurant What a Waste of time.
If I could give no stars I would. Got a double quarter pounder here and it was under cooked. First bite greese literally ran out the burger. Whoever is on the grill needs to go. Also they got my order wrong 3 times. This location I would avoid unless you enjoy food poisoning.
I just wish they'd put people at the drive thru that know how use the system properly -- instead of automatically saying, "I can't find your order." I've had to come inside several times after placing a drive thru mobile order. It's really inconvenient, especially when on a time crunch, i.e. early morning or on a 30 min lunch break. Also drive thru could use some training on interpersonal communication in customer service in general.
The drive thru was packed tighter than a can of sardines. If you do not pay attention while ordering your food, they will automaticatically round up your total. When i asked the cashier at the window, they claimed that they had to do that because they didnt have enough change in the register. That is stealing, and if they was going to steal from me, i know that they will do it to everybody else. 04/02/2024 3:42pm.
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