McDonald's - Honolulu

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"We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection."

Address: 928 Valkenburgh St , Honolulu 96818, HI, US

Phone: (808) 423-9695

State: HI

City: Honolulu

Zip Code: 96818

opening hours

Monday: 00:00-00:00
Tuesday: 05:00-23:00
Wednesday: 05:00-23:00
Thursday: 05:00-23:00
Friday: 05:00-23:00
Saturday: 05:00-23:00
Sunday: 05:00-23:00

Update Info

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Reviews

It's just your average Hawaii McDonald's. The only thing weird is you can only order to go from the kiosks probably because they didn't have any trays. Otherwise it was nice and clean in this mcdonalds.Food: 4/5

It was quite an experience, typically I like going to McDonald’s but after coming here July 31  in McDonald’s located at Valkenburgh Street, it change my mind.  First thing first was the staff were rude name Joyce. We asked kindly to separate the creamer and sugar of the coffee since the kiosk only have the option  special order  but when we got our coffee they didn’t do it and when we told that to “Joyce” about she just starred as if we asked them to separate.  So I asked if they can replace it or at least have a cup with hot water and she said normally we charge for a hot water as if it was our fault.  Then the atmosphere and the cleanliness of the place was absolutely disaster. Table were not wipe and sanitize and the rest room we also gross, it has a bad odor even right outside of the entrance of the rest room.  Also, both garbages was full.  Definitely not satisfied with the service of the staff and the cleanliness of the building especially they serve food

Regrettably, my experience at this particular McDonald's falls far short of even the most basic expectations. Despite repeated visits, the service consistently fails to meet acceptable standards, characterized by prolonged wait times and frequent inaccuracies in order fulfillment. Furthermore, it appears that the establishment prioritizes drive-thru patrons at the expense of in-store customers, resulting in neglect and disregard for those who choose to dine in. Such operational shortcomings not only undermine the brand's reputation but also detract from the overall customer experience. As such, I cannot in good conscience recommend patronizing this location, as it fails to uphold the standards of efficiency and quality synonymous with the McDonald's brand.

I will not go back here. Ordered a number 7.  2 chs burgers, fries and a drink. Medium size  Also a 6 pc chicken nuggets.  They handed me a small bag and I looked at it and said,  That's it?....... the order was crammed into this small bag I had with this place!!!

This was the worst restaurant I've ever been to, let alone McDonald's. I was waiting for them to hand me my food for 10 minutes that was on the counter and was ignored by 5 employees. After eventually getting my food, I asked for mayo and tartar sauce, 5 minutes later I get mayo and a 4pc mcnugget box of muster. All my food was cold and gross by the time I got to it. Ive black listed this location permanently and I work nearby.

Garbage, posted hours of opening = 5am. Google says 5am. What time is it? 5:42. Are they open? Of course not... because who would need breakfast on their way to work. This is not the first time their hours have just been on a whim. Figure yourselves out.

Food was over done and so greasy I doubt they ever change the oil in their dryers, And the sodas were all off flavors, too much carbonation or syrup, nothing tasted right here. Didn't even eat half my meal because it was so bad.

Order the beacon ranch deluxe from drive thru, got home open up the packet and there no beacon anywhere in sight. My dog end up eating it. He sure enjoyed it.

These people "forget" the sauce literally every single time. Every. Single. Time. I don't know if it's a mcdonalds standard, or maybe the GM's idea, but even if you order extra so they see it, you don't get it.Food: 3/5

They never have fries! You will always be asked to wait on the side when going through the drive thru. Doesn’t everything on the menu come with fries though?Food: 1/5

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Honolulu coffee & tea

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