McDonald's

I ordered a number 6 sausage egg & cheese McGriddle I asked for NO EGG & I got a McGriddle with NO SAUSAGE to top it off when I called to ask what they could do about it the lady hung up on me.

The employees were pretty bad at listening and very inpatient. Closed out our order in the drive-through without confirming we were done, which we weren't. We had ordered only for one person but we had several. He then said, "Pull up to finish placing your order." So we did. The guy at the window was super confused. Asked for payment several times before getting the rest of our order. We asked for hamburgers, and he charged for cheeseburgers.. are these not different things on the menu?.. Anyways, happy ending... the food was good. The employees who gave us our food in the end were polite and friendly. Honestly, it seemed like an impatient employee who took our order and someone that was getting trained taking our payment... overall even though the food was good, I didn't feel like going there again for fear of it happening again.

Actually no star. The place had no chocolate milk no apple juice. When I placed the order I didn't ask for large drinks. They assumed that I wanted large drinks. Looked at the receipt and was charge 30 cents for each large drink, again wasn't asked for. Ask for straws was told that they were in the bag. The boy saw me looking in the bags to make sure the order was correct then proceed to call me bro. Argued with me over the straws and shut the window when I told him to get the straws. Soda was flat. I will NOT go back to this store. Management sucked to say the least. Customer service sucks.

Actually having to come back and edit this review to 5 stars because of the secret breakfast drive thru menu. You can get the 2 for 3 sausage biscuit, McMuffin, mcgriddle, and all breakfast just at this location. This location is constantly backed up, but very impressive effort despite the traffic here. Appreciate what this McDonald's has to put up with. Currently under remodeling and very slow with demand, hang in there guys.

There were kiosk that were directing to the register and the registers directing us to the kiosk so I noticed that first and walking in so trying to get my order taken at the register they acted as if I was just supposed to go to the kiosk. Next issue is in regards to trying to get the order together and the manager ended up having to come over and fix the situation I just didn't personally like the feeling of a bad attitude. The most upsetting part was the receipt not printing completely clear for me to go and do the survey online and put in my number from the receipt to activate that survey I was unable to do that and I managed to do the other way that you can do that on the site but the information I could get the correct information off the receipt so I was just kind of not happy with the place and then my food was cold just I'm unhappy with everything about this restaurant

Super Sketchy McDonalds. If they ask, ALWAYS say yes to a receipt. I made the mistake of saying "no." They gave me back my card and I pulled up to the next window. They then tried to charge my card again by saying that it was "declined." I got suspicious, refused to give them my card and went to the parking lot, checked my phone banking app and it showed the charge "pending." Went inside to talk to the manager and she tried to tell me that "pending" meant "declined." I told them that isn't what it meant and told them I would just challenge the charge with my bank. Fortunately, by the time I got my bank USAA on the phone, the McDonalds reversed the charge. TLDR: Save your receipt, they might try and charge you twice.

It was a long wait, they must have had someone new working drive-thru because on the screen the order was correct but the contents of the sac was not.Food: 2/5

I stopped through about 10 mins ago. I have to be honest, I don't frequent McDonald's, But every blue moon I crave a Mcdouble with Xtra Xtra Pickles. And this is My Preferred McDonald's. I got a Quarter pounder Xtra pickles and Ofcourse Fries n Sprite, low ice. I even asked for xtra pickles at the pick up window because Even with xtra you still end up with 2 1/2 pickles . However Everything was Correctly done. My food was Good,,,,, No You don't understand. I don't think McDonald's is ever good,,,, No offense,, Its McDonald's. But My Quarter Pounder Was, as Well as the fries,, Ofcourse, Perfect ratio of crispy and soft. Not too salty. Like I said, It was Good. Dare I say Perfect ‍ No Cap it was friggin Perfect.! Early morning Night Crew,, Yaw did that. I appreciate Your Service.

So tired of this McDonald’s, I ask if I can do the all day breakfast a child not actually but with the way he acted he is comes over the microphone and says “no” and starts blatantly laughing into the speaker. A girl then comes over the speaker and explains they don’t do breakfast anymore, still while giggling…. It says this location does serve the same thing as the other locations, I would’ve been fine ordering other things, if it wasn’t the fact you guys can’t even get a “how may I help you” just laughing into the speaker. Every visit is a new experience, almost worse than the last. Submitting a corporate complaint a set up a meeting and so the statistics on turn overs here. I’m over it, fix it before I come back or it’s sent.

Never in my life have I encountered a group of people that cared less about customer service, quality of service and having a job. Sat in the drive thru for 30 minutes, after having to repeat my less than simple order 4 times, only to have them screw it up anyway!!! Wouldn’t dare attempt going back though the drive line since I didn’t have another hour to kill, and naturally these inattentive employees refuse to answer the company phone….cool. You stole my money-keep it!! You’ll never get another penny from me!!! They need to fire everyone of them and start over or burn the whole place to the ground!! Worthless!!!!!!!!