McDonald's

445 pm 11/8/22 my husband went to pick up an app order at drive thru was told they don't have the order and would call police. He went into the store to talk to manager and the person working the drive thru was the manager. She still refused to work the order. My husband also tried to just place the order and she refused to take the order. She refused to give name. She refused to give her bosses name saying she doesn't have one. Every manager has a boss right on up to the owner then it stops. This is absolutely ridiculous and unacceptable to threaten to call police on a customer trying to pick up an order and has proof that the order was placed and at the right store

Hot french fries were the only good thing about my order...Diet Dr. Pepper was messed up after being given a Diet Coke first. Asked for no lettuce and extra Mac Sauce on the side, when I ordered my Big Mac. No Mac Sauce on the side and lettuce all over the .... Pitiful....Hoover McDonald's needs a complete staffing overhaul....

Unbelievably rude! I waited for about 15 minutes at the drive through speaker for someone to take my order. No one did so I pulled up to the window and asked if they could please take my order. The girl at the window said we can’t take orders here so I explained that I had waited in the drive through line for a long time and no one ever came across the speaker to take my order. She yelled out “oh you’re being rude to me!” Confused, I looked around as she surely wasn’t talking to me because I had been calm and polite. I told her that I wasn’t being rude and asked for the manager. She said she was the manager and told me I had to leave. I am in shock! I can’t believe this is how customers are treated. I will be reaching out to the owner of this store. These employees need to do better. They are getting paid to serve customers. These bad attitudes are uncalled for.

I took my toddler inside and decided to get it to go. I waited for quite a while for my food when I got to the car and had my toddler already in the car seat I realized that they forgot his fries. So I went to the drive-through and I said, I didn’t want to bring my toddler back in but they forgot his fries. The girl told me to pull around and they would give them to me. When I went to the window, the lady acted like she didn’t know what I was talking about and acted like I was being dishonest. I said the lady told me to come to the window and she said well they didn’t tell me. So she asked the guy from the front counter about the fires. He said I don’t remember I thought I put fries in there. I showed her the happy meal and said there’s no fries in here so she took the happy meal back inside The window which you are not supposed to do and the guy gave me the little thing of fries. They have horrible customer service here!!

Short review: you're better off being hungry than going here Long review: Horrible place. I know it's fast food, but I've worked in fast food, and this is just awful, there was nothing fast about it either. I refuse to believe there is a manager at all lol. It's hilariously bad. Then the food was colder than my drink. Just moved up here and previously had a McDonald's where I last lived, it was phenomenal compared to this garbage. Lastly, there's some really nice dirt at the edges of the parking lot, maybe try eating that, I promise it'll taste better.

Wth I’m do with 1 cup of syrup low down I got all the way to work it’s always sum McDonald’s just not same

Tried to get breakfast here 2 days in a row. I sat a the drive thru for 7 minutes and nobody ever took my order, so I left and went somewhere else. The times I have went here and was able to place an order, have not been good experiences. The person at the drive thru seems like they are yelling at you, because they are so aggressively loud.

Some black manager/shift leader/ night shift on-call, reallll rude in drive-thru. We get it, no one likes being a manager at a fast food restaurant….but sir ain’t nobody ask you to apply stop cutting folks off when they’re ordering. IT’S RUDE AND UNPROFESSIONAL especially if you’re trying to make this your “career” Mr. Manager. It’s FREE to be nice; after paying, Mr. Manager thought it was cute to slam the drive-thru window…not sure what Ms. Mamas name was, I just know he sounded “sweet.” Food was ok.

Its 5:25 am on the 3/12/2022 the server was the rudest person I have ever encountered at any service level, refused to serve, had an attitude, she was showing the normal menu and when asked to order a McChicken responded “where ya want a McChicken at” I held the line for 30 minutes until she was pressured to confront me of which then she told me I am not going to tell you the menu. We only have the breakfast menu and turn around to read the menu again the menu was for the lunch menu I have never encountered a worse employee in my life, poor business owner hiring this level of

Ordered a large iced coffee yesterday, was handed a large cup of room temperature gross coffee filled to the top, with not one piece of ice in it. Anyone with half a brain would know they are serving a gross drink. Can’t say I’m surprised, this location always has such awful customer service, the staff struggles to do the bare minimum from my experience. The other location down the road by the mall always has great service and the food is always hot and fresh. Don’t waste your time or energy here.