Metro Dentalcare Downtown Minneapolis

One of the best dental offices in the city. I actually learn some useful things about my mouth and how best to care for it during every visit. And they have this fancy, space-age waterpick for the teeth cleaning so there's less scraping.
5 7 years ago (02-05-2018)

I had my first cavity last year and went to this location because they accepted my insurance. The first Dr filled the cavity and didn't sand it down so it always felt like I had something stuck in my teeth when I rubbed my tongue on it. I called a week later and they were able to get me in to sand it more so it doesn't give me that weird feeling. The Dr who originally filled it wasn't there so someone else had to do it for me. After the procedure, came the bill. I paid a certain amount out of pocket because the insurance didn't pay for all. A month later, I get a bill that says I still owe them money. I told them that I paid it when I was there and have the receipt to prove it. They said they would work on it and will call me back. Didn't hear from them, I received another bill with late charges on it. I called them again and they said they will look into it and will call me back. Didn't receive the call, got another bill, again, I called them back and they looked into it further while I was on the phone with them this time. They told me it was taken care of and I didn't owe them anything. It took 3 months for them to tell me I had already paid for it when I was telling them that the whole. NEVER AGAIN
1 7 years ago (07-03-2018)

Excellent patient service and convenient location for professionals in the downtown area.
5 7 years ago (10-05-2018)

Jill, at the downtown Minneapolis location, is the greatest thing to happen to Metro Dental. She is so kind, genuinely caring and knowledgeable. I actually enjoy the going to the dentist because of her.
5 8 years ago (12-10-2017)

I will agree that the staff changes frequently, but I think that is common where the dentists are employees of the clinic. If you want to make sure you have the same dentist for a long time you will need to find one where the dentist is the business owner.
5 8 years ago (20-11-2017)