Middle C Music

After calling to ask and then asking again upon arrival of their fees to string a guitar, they tripled the amount quoted. It was an awful, exploitative experience. I planned to rent an instrument and have my children take lessons there. We will not return. In response to the reply below, the information on pricing was not explained before the service. Guitar Center has not charged me in the past and they state that they charge $1 per string if they are busy and wish to wait. I did not request you to honor their rates. I mentioned it to see if it was of your interest to honor as I was unable to get to their location. I was told it could not be honored and I would be charged $20 total for labor. You choose your rates according to your needs. Customers must be given accurate information in advance.
1 7 years ago (24-05-2018)

Great music store and amazing workers! I would like to spotlight Mike for his outstanding hospitality toward me and my son. He not only helped him pick out an instrument but he got him to take lessons as well. Thank you so much and we will be sure to come back again!
5 7 years ago (11-04-2018)

Michael, the Floor Manager is a great guy. We’ve been speaking on the phone and he’s quick to answer any and all questions. Staff is great. I always get a email reply the same day and it’d be more fun if I came in person. Thank you guys for running an amazing business! I couldn’t been more happier!!
5 7 years ago (06-04-2018)

Mike review Middle C is a great store! We have gone there at least 20 times, we practice piano, drums, ukulele, etc. The workers are so nice and fun. Particularly Mike, he is the nicest guy I’ve ever met, he helps us with practicing instruments and teaches us how to use a lot of the equipment like the beats and looper. We have lots of fond memories there with our friends and we love going back.
5 7 years ago (25-04-2018)

I brought in my son’s acoustic guitar to have a string replaced. The person doing the job broke the bridge and the store is not asuming any responsibility. Of course, they argue that the guitar must have been broken before I took it to the store, but the fact is that the guitar was in perfect condition when I took it out of the case and gave it to the employee. Wouldn’t he, or the other employee looking at the guitar, have said anything otherwise? I’m in shock that a store that has been around for so long would do something like this and not asume responsibility for the damage they caused to the instrument. Oh, and to add insult to injury, the store manager suggests that I buy a new guitar from their store. Do they think we are all stupid?
1 7 years ago (14-11-2017)