Reviews
It was truly an honor to work with this firm. Very professional and make you feel very comfortable into your transition on starting over. I look forward to working with you and hope all my experiences with this firm will continue being great!! From the time you enter into their office they make you feel right at home. Keep up the good work!!
4
7 years ago (27-05-2018)
It's been about a year since I applied... All necessary documents needed to file had been submitted, along with the $700 filing fee.. I was told to wait until Dec 2017 to file, since no one was suing me.. December comes.. no one reached out to me.. I reached out to the company in February.. Received a call back, was than told I would receive another call to get the BK-13 started. It is now April, and I have not heard from anyone at Miller and Miller. Terrible customer service. This is not how business should be done
1
7 years ago (11-04-2018)
Went in last year, paid for everything, was told to wait a year to file. Nothing yet so far. Called my attorney multiple times, left emails and voicemails for awhile (2-4 weeks that I tried getting a hold of her) and she never got back to me. When I was finally able to get in touch with the department manager, she then finally called me back. It was ridiculous waiting to get in touch with her. Today I just called to switch attorneys and just a got new one.. I hope she will actually care for my case and help me out as I am a lot younger.... Let's just see how this goes.
1
7 years ago (21-05-2018)
I just had the most enlightening conversation with Frank Patek. Was at a point where I thought my life was over financially. The tips and steps he suggested has given me a whole new outlook on my finances. He's given me the optimism to conquer my fears. Wish I would have talked to him sooner!!
5
7 years ago (22-02-2018)
*This is for the Milwaukee, WI location on Wisconsin Avenue*
I came to Miller & Miller Law in order to discuss bankruptcy options in September 2017. They seemed to have a professional appearance online and the person I spoke to, Frank, to set up my consultation was great. Now that my discharge has been issued I can say, I do NOT recommend this group.
Extremely unclear about their process. I had numerous issues with communicating information about my case to my attorney and the paralegal team. Numerous times I came to my scheduled meeting to be given a surprise that was not welcome.
The first time was the original filing date. I came to my meeting and the staff was running around trying to figure out something with my case, because apparently there was some kind of information missing. After a long wait, I entered into my attorneys office to be told that we have to reschedule because they needed a document. This normally wouldn't be an issue, except I talked to the paralegal the day before to confirm that they had EVERYTHING needed. That was inconvenience #1.
The SECOND time I came to file, I was informed after waiting for 15 minutes that my attorney wasn't even going to be there, due to an emergency at their home. Again, this would not be an issue but I feel as though I should have been contacted prior to my appointment to let me know, so that I could choose to reschedule. I completed my filing with an attorney who had absolutely no idea about my case, and I feel as though it was completely unprofessional. Not to mention, this particular attorney seemed extremely annoyed with the fact that she was handling my case and my questions.
Fast forward to my 341 hearing date. I was given absolutely no information other than the address and the time of the meeting. I got their 30min prior, as suggested. Was I met with my attorney? Nope. I was met with an attorney from the firm that I have never met and he didn't even show until my scheduled time even started. Didn't ask me any questions either. I was one of the first called and this attorney NEVER REVIEWED MY FILE, so when I was asked a question by the trustee about income, I answered honestly and the information did not match my file because who ever filed the paperwork did so incorrectly. My attorney's response when asked? "I don't know, I didn't do the paperwork". The attorney was then mad at me for not telling him that the paperwork was wrong.
I moved December 1st, updated Miller and Miller with my updated address, was told it was taken care of, only to receive notices from both parties that my address needs to be updated because there is a forwarding order. Yet another unprofessional strike.
The main contact, Wendy, is incredibly rude. She consistently cut me off while trying to talk to her, did NOT listen to anything I would say to the point that I would receive calls from her saying that she never wrote anything down and had to ask my the questions again. She consistently insisted that I did not complete my paperwork, even though I emailed the COMPLETED DOCUMENTS to her numerous times.
Miller and Miller preaches this "7 steps to 720" BS. Its been 1 month since my discharge, and I have not received any information about anything. I have called, I have emailed, and nothing.
Lastly, trying to get them to contact creditors who were harassing me was an incredible challenge. I was getting contacted by one particular credit through them AND a collections agency all the way into December, even though I informed them of the filing, gave them my number and referred them to the firm. As far as I know, not a single person from Miller and Miller contacted them when I requested it, because I was extremely concerned considering my 341 meeting was done and I was still receiving calls and emails.
Overall, the only reason I am giving them 2 stars is because my case was discharged, so I guess at least something went right. They were absolutely not worth the money, the time, or the stress.
2
7 years ago (15-02-2018)