Reviews
Extremely professional and helpful staff. I came in with a broken frame, and the associates went out of their way to find frames that allowed me to preserve my lenses. They also made several viable suggestions going frameless, cutting the lens, etc., but the most incredible task was they got my glasses fixed up same day! Highly recommend and will come back myself in the future.
MK2 Optical provides excellent customer service and has a fine selection of designer frames. They’ve also special ordered 4 frames. I highly recommend MK2. Ask for Rachael!
Awesome and fast service. Short waiting time for filling glasses prescription
I've been getting prescription glasses & contacts here since 09. They're professional, fast and best of all, great prices.
I have UFT for my eye coverage and Rachel took excellent care of me. Everyone here, particularly the optometrist, was friendly and informative. I was so glad I chose this place over Chinatown Optical for my eye exam. If you're a NYC teacher looking for a reliable and professional eye place, this is it.
Love my new glasses and will go back in 2 weeks to get second pair. Highly recommend to people who has high RX and needs progressive lens. Thanks to Kevin who helped me from beginning and ended of my transaction.
I am completely satisfied with the eyeglasses I bought at MK2. I had a bad experience when I bought my last pair of glasses. At MK2 it was the opposite: the salesperson and the technician explained very well all my options and I got exactly what I needed. The turnaround was very fast.
I don't usually write reviews unless my experience falls between either extreme of the spectrum and even then, it's rare. I've been with MK2 Optical for many years now and although I have't seen them in a few, I recently returned to just as amazing service as I can remember and even better. I was assisted by Andy, who immediately added me to the schedule as a walk-in with no issues. He was extremely helpful and patient, aiding me in choosing a high-caliber frame to my liking, as well as one that was fitting. When I have a strong opinion, decisions take no time. However, this time I had difficulty choosing as there weren't any frames I was set on initially. Knowing I'm investing in a pair of quality, long-lasting glasses, I wanted to make sure it was one I wouldnt't leave regretting later on. Poor workers sat there watching me try on glasses fifty times over haha.. I felt so bad, but they were still so patient, polite and friendly, giving me advice and tips on what would work best. The optometrist that saw me was also very professional and knowledgable. She answered all of my questions and provided such a flowing, smooth experience. I also requested for my order to be changed after the service to not include the blue light coating. Andy and Kenneth immediately helped me call up the lab and changed my lens for me- extremely grateful as I felt happy knowing I'd be paying for exactly what I wanted in the end. MK2 Optical's service is incredibly reliable. Highly, highly recommend and I will be back :
Great selection and reasonable prices..I love my glasses
I had a wonderful experience from start to finish. The staff was extremely professional and knowledgeable. They spent time showing me the frames, explaining my insurance benefits, helping me select features, and processing all the paperwork. When I went to pick up my glasses, they also offered me a free gift since they were running a promotion at that time. This is my new go to place for glasses for my entire family.