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Reviews, get directions and contact details for Motel 6

Motel 6
Address: 3300 Queen City Dr , Charlotte 28208, NC, US
State: NC
City: Charlotte
Zip Code: 28208



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Reviews
Let me say firstly that the reception desk person was great and the 4 stars are for her. She was very responsive and patient. The first room she gave me smelled of smoke even though it was a non smoking room. I requested another room and she promptly gave me another room. She even followed up with me to ensure I was satisfied. I also was having an issue with the TV remote and she promptly sent someone to resolve it. The room itself was OK, It had a microwave and that was really nice!. However, the floors need better cleaning!! There were hairs yuck! on the floor so they did a poor job of vacuuming. Another issue was the basin did not have a push/pull stopper so I could not fill the basin or empty the water. Basically, the room needed a bit of attention. Motel 6 is cheap and they allow pets and that's why I stay there. I don't expect much and I'm satisfied with it, but please pay attention to the floors.
The location from the airport is ideal however I had booked a non-smoking room for my family for the wrong date online and called and had them correct the date for me. When we arrived they put us in a smoking room and seemed annoyed to have to move us saying they "didn't have any other room available" but seemed to have no trouble quickly putting us in a non-smoking room. The rooms were Ok, we found some hair stuck in the clean folded towels fibers. Otherwise the cleanliness was acceptable. The noise however was outrageous. Our neighboring room occupants were outside partying loudly until 1:30-2 in the morning allowing us and our two young kids almost no sleep for our plane ride in the early AM. Then at 4AM there were neighbors outside screaming at each other and setting off car alarms for about 30 minutes until they all left. Essentially allowing us no sleep really for a long day of travel ahead. The front desk did not seem to monitor this at all. On the flip side however, aside from when we had to change our room which seemed to annoy the front desk agent, everyone we interacted with was incredibly nice and accommodating from my phone call to fix our reservation to the morning when they courtesy called regarding out shuttle to the airport at 6AM. When the shuttle did arrive for us that we had reserved for 4 of us ahead of time had picked up extra people allowing us room for only 2 people. The shuttle driver did apologize however and was sweet but we had to stack our children on laps in order to get us all to the airport on time. All in all, we aren't thrilled with our experience this time around, but do appreciate the hospitality of the front desk for the most part.
I chose this motel for the location and price. It was acceptable for the price, and I was only staying 1 night. The bathroom looked old and worn. It was just clean enough not to bother me. There was a cigarette burn on the toilet seat in this non-smoking room. But I didn't smell old smoke in the room, and the cleaning material smell wasn't obtrusive. The outside door and lock were kind of loose and difficult. Shower temp control was out of adjustment so it was hard to find HOT, but we did get hot water. Beds were average in comfort. No hair dryer, although I think the listing said it was provided, and there was an empty bracket on the wall. There was a fridge and microwave oven which we didn't use.
Definitely was not great. The rooms I booked said they had king size beds, but that was not true. The outside of the second floor smelled like urine, the A/C unit started leaking on the floor and bathroom had no hot water. Also the soap provided was so small and seemed old. The motel 6 logo on the wrappers was actually fading from what seems having been there so long.
I would like to begin by complimenting the wonderful staff at this hotel, everyone I came into contact with were fabulous! Very friendly and helpful!! I appreciated being able to park right outside my room. The room was awful!! It was very dirty; the floors had my feet black in less than 5 mins., there were cigarette burns in the bed cover, holes in the blanket, toilet move when you got on and off it, bed was very old and used, the microwave had no door handle, and the water pressure in the shower was a challenge. I understand that this hotel will soon be remodeling. I may give them another go once that is all complete, again because the staff were so wonderful!!
I am not really much of a snob when it comes to hotels. I try to find the cheapest one especially because I'm not going to be in the hotel much when I travel. But the bed had bugs! After getting bit by one, I searched the bed and there were bugs and hair not mine. It looked as if they didn't even care to wash their sheets. I didn't sleep. Otherwise the room wasn't bad... the sink and counter is really nice, nice floors, nice tv. The tub could use some better cleaning but I was leaving early enough where I could go home and shower, which is exactly what I did after laying in that bed the bed is the most important part, and I won't be going back to that hotel and I'm tempted to stay away from all motel 6's. The guests were really loud outside too. The people who worked their were really nice and attempted to control the crowd but it didn't work.
So far this is not a great customer experience. We asked for non smoking and clearly there has been. It smelled horrible. There was black mold in the bathroom, which I am deathly allergic to. The front desk accommodated which is a very nice ladyand switched our room. In this new room, the bathroom is unfinished with uncovered outlets and ventilation areas. Be aware there is no microwave in any room. This alone will keep me away from this location in the future. It is however a quiet area, which was pleasant.
To be honest I did have a nice stay. I would sleep and go about my day planned. Reason why I’m a 3 star is because if the conditions of the hotel. Staff was amazing. The room could of been better. What I mean by that is fill in the patches in the bathroom door. Looked like someone kicked or punched it in a few time. If your going to give housekeeping services at least change the sheets with no stains on them if not I’m okay with no housekeeping. Other than that I honestly would stay again you get what you pay for and i couldn’t be mad for the price.
The staff was just so-so didn't seem to care about the guests needs. The first room I was assigned had no heat. 30 degrees and no heat. I called the front desk and was told how to get heat working. Still no heat. I called front desk again. Staff reluctantly moved me into another room. This was a smoking room. I didn't think I could get another room without upsetting the staff and the fact I had a 6am flight to catch. I dealt with it. Both rooms were filthy. Black mode growing in the bathrooms a hole in the ceiling in the second room with mold as well. How can they offer rooms like this to their guests? Even for the price it's not worth it. I have pictures
The rooms was not clean. When I first got room 103 it smelled like stale cigarettes and the bathroom ceilings had mold on it. I requested another room. I was given room 215 which was not great as well. The towels were soiled. I had to go to a nearby mall to buy towels as well as my own soap to use. Also the covers smelled bad and had cigarette burns. I felt funny sleeping under the covers i laid on my towels and slept with the lights on. Felt so unsafe. Worse experience ever.
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