Mountain Park Health Center - Baseline Clinic

I like the facility. It's clean and new and in good shape and well designed for the patients. I've gotten good attention here and the doctors have generally been thorough at explaining and answering questions and giving me what I feel I or my children need. I've also been able to get through to talk to a person pretty easily as compared to other places we've gone. I would like a little better response right from the doctors and not so many middle people. It's hard to communicate real needs when having to deal with people in the middle, especially with people who don't know any answers and can't help at all except to send messages and hope you get a call back at some point, which hasn't always happened here. Though they have been good and sending referrals and prescriptions promptly. I really appreciate that.

I had many complaints I’m past years but recently they’ve been doing marvelous! The wait time is reasonable and the change of staff has been wonderful. The front receptionists are friendly and non confrontational. The Medical Assistants are courteous and are quick. Doctor Holland has been my go to for my children for years now! Very informative and non judge mental ! Great job guys!

Dr. Carter is amazing, all of our children see him. He’s very through and takes his time to see each patient. It was also refreshing during the newborn follow-up to care about mother’s overall well-being. Saw the lactation specialist, behavioral health rep, and nutritionist all in one visit. Most times Mom’s are forgotten after birth, so it was nice for them to genuinely care. Best Dr in town.

5 stars to the Dr Perry and her Medical assistant. It was a pleasure to be seen by Dr.Perry. She truly listened to my concerns and made me comfortable. I’m so happy to say I will be back soon. I just wish they were not overbooked and the Dr had more time to talk to patients.

First time to the clinic. I had a lot of medical issues that needed to be addressed, They were definitely addressed. People there are very nice and professional and I highly recommend this facility. And my doctor Mini was awesome I will continue to see her. I am glad I chose this facility for my medical issues and my health.

Front desk told me that I couldn't get my flu and COVID-19 booster, gave me a later appointment. I did get both when my Dr. said that I could. Shame on front desk. Anyone that comes should be able to get any shot because so many people will not come and get protection for us all. Don't Turn People Away that are trying to keep sickness down.

Check in was very easy, staff very polite and knowledgeable. The waite time was short, to be placed in the exam room. Dr.katherine Bear, was my new Doctor,she was very nice and professional. I'm lucky to have gotten her. My experience at Mt Park health Center the Baseline clinicwas awesome Thank you all

I was quickly tended to and the clinic staff as well as the medical professionals were very kind and welcoming. My doctor was very patient and thorough during my appointment which is rare to find. Thank you mountain park!

My sons pediatrician is Carter absolutely love him. Tells me all the information I need to know even before asking. My son had seen three different pediatricians before seeing Carter & he just has a different vibe I never went back to any other.

This clinic has no respect for its patients!! I am a diabetic. I ran out of my medication and it needed a prior authorization but I had to see the doctor first so I made appointment and saw my doctor. She said she was going to send in the authorization. She wants me to see the pharmacy clinician for my meds. This woman cause she is NOT A DOCTOR, stopped my refills and stopped the prior authorization for my Januvia, diabetic medication!! Who the heck is she to do this?! My diabetes has already gave me a heart attack, open heart surgery and my bladder does not work has become atonic, and my stomach, I have neuropathy in my hands, feet, stomach,! But thei personal thinks it’s just fine to take away my medication that was working!! The pa nurse to Katie Bear are rude and condescending!! They don’t know anything but they do call you to go see them and leave your money!! Im so very disappointed on the unprofessional way this clinic is run!! I DO NOT RECOMMEND THIS CLINIC TO NO ONE THAT HAS SERIOUS HEATH ISSUES!!! Even the clinic manager, Juan did nothing!! He was going to call me back and NEVER DID!! Or they call and say call the clinic but when you do the operators don’t know why your calling so it makes you look stupid!! Im so angry and hurt that they just don’t CARE!! No THANK YOU!! You can cancel my supposed appointment on Wednesday 8/31!! I WILL NOT GO BACK!! I called my insurance and asked for a different clinic and doctor and let them know why! I’ve already given you too much of my time and I don’t have any more time to give you!! I already spoke with Juan the clinic manager and NOTHING!! I don’t need your excuses or your nurses laughing at me because I’m upset!! See so professional!!