Reviews
Service was fast and driver was knowledgeable. He was able to correct the issue on site, saving me from having to bring my vehicle into the shop. Would definitely use this company again.
5
8 years ago (21-09-2017)
My daughter needed help. She called me. I needed help. I called MTW. Fast. Courteous. Even economical.
5
8 years ago (22-11-2017)
Would give a 0 if I could. We had pulled into our apartment parking lot and the tow truck driver was parked in the middle of the lot and didn't move when we sat behind him for a few seconds so we honked our horn to let him know we were there, assuming he just didn't see us. He continued to sit there and not move.. keep in mind we just got done at Costco and had a huge thing of water and vitamin waters and wanted to drop them off at our patio before going into the underground garage. So without saying or doing anything else I decided to get out and head in while my boyfriend had to back up, pull out of the parking lot and go into the next entrance. I was still in the entry way when I saw the driver speed forward like a bat out of hell so I did the obvious thing and looked out the door to see him flipping out on my boyfriend. When i walked out there the driver was threatening to tow his car for "flipping him off." Now let me begin by saying this: my boyfriend can be a dick, yes. But he would NOT do that. He told me he had waved his hand in the air in frustration. But even so, that does not warrant this driver to speed right up to my boyfriend, threaten to tow his car and accuse him of nonsense and then turn it around on us. We even had a neighbor on his patio (who we don't even know) that had watched the whole thing and told us if we needed a witness he would be one. So.. it doesn't end there. I go inside and instantly call the company and guess who answers? You guessed right. The driver himself. When I asked for the manager he replied with "oh, you're the girl in the pink shirt with the douchebag of a boyfriend." First off- DISRESPECTFUL. Second off.. what if I wasn't? Good first impression for a customer right? So that phone call obviously led into an argument and I am now waiting for the owners to get off vacation. Do NOT go through these guys considering he is THE manager. Absolutely ridiculous.
1
8 years ago (03-07-2017)
Service was fast, and the driver was knowledgeable and friendly. Great experience - thank you!
5
8 years ago (21-09-2017)
Used more than once. Both times drivers were nice and did a pro job loading vehicle. Charged flat rate at time of pickup and that was that. Highly recommend.
5
9 years ago (21-10-2016)