Reviews
I really enjoy the touch less car wash here. When I need a good wash on the exterior A++. Plus, the overhead dryer makes multiple dry passes. First automated wash I've seen taking multiple passes.
My wife and I started bringing our cars here recently. Eric is a really nice guy and tries to accommodate everyone. We've gotten really good service so far. We used Napa for a Carmax warranty service to replace taillights on a Toyota. It only took a week for Eric to receive the parts and schedule the repair. They seem to be quicker here than other places. We drop off our cars at 0800 and have them back a few hours later. Not sure why some shops take all day...Services: General repairs & maintenance
I had an above average experience at this auto shop. Eric was very personable and informative with any issues they saw with my vehicle. Not being from the area I always hesitate taking my car anywhere,but Napa BP came recommended and they were above and beyond my expectations. I will be bringing both my vehicles here in the future.Service: Vehicle safety inspection
Erick was awesome. He was very knowledgeable answering my every question. I was in for the 1st time for a state inspection. I was in and out in the time frame he quoted. Fast, friendly and reliable service. I will be going back for a recommended service very soon. I am so glad I found them and will gladly recommend them to all others.Service: Vehicle Inspection
I took my truck in for a state inspection and it was very fast. They also made time for me to bring in my moms vehicle and completed the brakes and rotors and state inspection. Excellent service and prices. I will definitely come back againServices: Brakes
Couldn't find a place to get my VA State Inspection done until I called Napa BP. Was able to bring my car in first thing in the morning. Everyone I talked to here was extremely nice and helpful! Had to have a few things done to my vehicle before it passed inspection but it was all done the day I brought my car in! Felt the prices charged for repairs and services was very fair and I even got a military discount! Extremely pleased with Napa BP! Will definitely be coming back here!Services: Wheel alignment
Eric is a great guys, who has a great customer service mentally. He made it very easy for me to get my vehicle up and running. No time wasted and prompt. Second time here and nothing but great experience. A+++Services: Auto tire replacement
I DO NOT RECOMMEND!!!! I had an inspection, I FAILED due to “play in the front passenger lower ball joint”. They told me, “luckily? they can fix it right away for $535, including inspection fee”. I declined & went same day to another inspection station to have this issue checked. Two mechanics checked & said there was “no play in the lower passenger ball joint” I passed inspection. HOW DARE THEY!! $535?!?!? Seriously? For an imaginary issue. I called & asked for a refund $20 but IT’S THE POINT They told me to call the police to make my complaint & gave me their phone number. P.S. I’m only doing this review because the gas station emailed & asked me to… TWICE. HOPE YOU ENJOY YOUR SOLICITED REVIEW.Service: Vehicle Inspection
I called on a Saturday morning. I spoke to Eric - who was amazing. They fit me in very quickly and was able to do the inspection that day. Unlike many others. I will absolutely be going here from now on. I would highly recommend this business and Eric.Service: Vehicle Inspection
This is place is scam!!! They failed my vehicle inspection due to the emergency brake not engaging. The car is only 1 years old Brand New. Then recommended to have it diagnosed fully, it will be 150 per hour plus whatever the cost to fix the problem. The guy at the front tried to talk like everything would be fixed and he assured me this was the best option. I know a scammer when i hear one. I denied his offer and took my vehicle to another shop, and they informed me that my emergency brake was perfect. I passed my inspection. I do not recommend this place at all to anyone.