Reviews
I have been with Jim’s auto for many years. And I have never been disappointed by the GREAT work and service they provide. Total satisfaction guaranteed. I am a woman and my husband who since retired from the military. So I was very concerned about dealing with the dealers when he was out to sea. But Mark the owner assured me and made me feel very comfortable with all my vehicle needs . He was very honest and did AWSOME work on many of ky vehicles throughout the year’s. I use to always fear taking care of the vehicles because I felt since I don’t know very much in this area I would get ripped off off. But Mark is very honest and understood my concerns. I would recommend him to anyone any day of the week. Try him you will not disappointed. His work speaks for itself. And he is a man with great integrity . The Carson FamilyServices: Auto brake repair
Great shop! Pleasant, courteous, honest, and they don't try to take advantage. Will definitely use again if the need arises.
Top notch I have been going there for about 12 years. When on deployment I trust them to take care of my family and all our vehicles. They let you decide on parts options and never try to take advantage. You will not find a more reliable, honest and technical qualified shop.Services: Vehicle Inspection
Always 5 star. Quick help when I needed it. And when they fix it, it stays fixed. Honest people. I would give them 10 stars.
These guys are amazingly honest and helpful. Last summer, I had them check over our SUV before we took a family road trip. Then, the day before we left on said road trip, my driver's side window mechanics broke - something just snapped inside the door, and the window no longer worked! I immediately called Jim's and explained, and they knew we were heading out of town the next day, and they were not only able to get the parts needed and complete the repair same day for us, but they also charged us less than originally quoted because "it went really easily, so it didn't feel right to charge for that much." That's just one example. They're always honest and knowledgeable. I tried a few other local shops recommended by friends, and I always end up back at Jim's.Services: Vehicle Inspection
They are good people taking care of our vehicles goes over 30 years. Mark is up on anything you need done, or if you just need inspection. Just got inspection done, and my truck has free inspections where I bought it. I would rather pay him to do it than getting it done free from a dealership. Keep treating people right. My truck is a 2014 Ram.
We have used Jim’s multi-generationally now. My father, my- self and now my daughter.Services: Engine repair
Jim's Home Auto is one of the best in Virginia Beach. They are honest and fast with excellent customer service. They have prevented me from paying thousands at the dealership. Their prices are reasonable and they do outstanding work. Definitely would recommend to everyone.
I trust them. They have been around a long time. Great folks!
Haven't been to Jim's yet when they weren't on point! Down to earth old fashioned neighborhood mechanic. Save me lots of doe from the national commercial brands. Five