Reviews
Great Hotel! Colin was awesome and very helpful throughout our 6 night stay. His customer service was top notch. Building is older and fire alarms went off twice because “they are older”. Twice they were quickly turned off. You couldn’t tell the age though because of their high upkeep on grounds and common areas. Rooms were beautiful and clean. The patios are a plus! Great hotel highly recommended.
Really enjoyed our stay here! We were here for 3 nights and the staff was so helpful and friendly. I loved the aesthetic appeal! The artwork and atmosphere are really unique and fun.The rooms were very clean and we enjoyed our balcony and the complementary drink! It may be an older building but they keep it clean and well maintained. We didn’t get a chance to use the pool but we will next time.
Great communication via text. Absolutely loved that! Responded in a timely manner. Very Convenient. The front desk personnel morning and evening shift were very friendly, accommodating and welcoming. The Hotel is very clean throughout. The rooms were nice and the beds were comfy. Location is right off the freeway, making access to travel easier.
Even though my family decided on this hotel while road-tripping basically on a whim, it was a lovely experience. Wonderful decor and ambience, if you want a place that feels like it couldn't exist anywhere else this is it. Didn't get to try the pool, sadly. Friendly and attentive staff at all hours. Big shout-out to the wonderful Alfie, who helped my family navigate moving rooms mid-stay with poise and professionalism, and has a wonderful presence while manning the front desk.
***Caution*** Raving review ahead. Stopped in Albuquerque late into the night. I was looking for a place to stay and remembered I had stayed here before. So I booked a room. When I arrived the staff was great and it was a speedy check in. Sonya facilitated all of our needs and was an excellent front desk clerk/host. We stayed in an artists room that was beautifully decorated and the mural on the wall by Tammy Garcia was an elegant, and classy touch. They gave us a complimentary late check out that was a blessing because we had gotten in so late. The room was comfortable and roomy. Plenty of parking and great atmosphere. I highly recommend if you are ever in town, stay here!
I love this place, won't stay anywhere else when I'm in abq unless they're booked up. The hotel has great style without being pretentious, and the staff is super friendly and helpful. I had two different rooms because I decided to stay another night last minute, and they were both clean and comfy. It's not super modern, but the basics are covered. If you're kind of picky or looking for an upscale experience, you might not be stoked, but I found it really comfortable for a 3-day stay. If you judge your hotels by the water pressure, these shower heads are like fire hoses - that's no prob :
I stayed 2 nights and it was ok. Staff was super friendly and helpful. Room was ample and they made up the bed for me while I was out. But it is a little dated and it shows, my balcony door didn’t lock, air conditioning is a loud monster in the corner, carpets can you a good shampooing in and out. But the bed was large and comfy
Staff: 5/5 Staff were wonderful, competent & friendly which can't be easy given the disrepair. Upkeep: 1/5 The hotel maintenance & housekeeping indicates long term neglect.. The room was older & popcorn ceiling has bare spots. The tub was PEALING & the makeshift repairs aren't even up to motel 6 standards. Cleaning: 1/5 There were hairs on the chest of drawers & bathtub that weren't mine. Neither was the shoe print. No conditioner or shower gel. front desk sent someone to the fourth floor to get some. During check-in I heard there was only 1 room available so I knew the staff couldn't move me to another room. Not worth $120.
The room was clean and amazing!! They always have been!! Stayed here multiple times and always have an amazing stay! I even had a little misunderstanding one time and the manage Lucas Roach made sure to make everything right x100!! Great customer service. The murals in the rooms are breathtaking!! Balconies in every room is also a plus!!