New York City Sub Shop, Midtown Bend

Worst service experience! I used to love this place.. we were here a while ago while visiting Bend and LOVED IT!!! We enjoyed it so much anytime we were in Bend we would make a point to stop.. Recently when we were back in Bend we were excited to eat here. When we arrived my wife asked the young man at the counter what was on a sandwich, he answered by pointing to a sign hanging above, she placed her order and I chose a sandwich and asked to add yellow mustard in place of mayo. The young men then told me very gruffly that they don't have any mustard of any kind in their store... I was puzzled and couldn't understand why he was so rude and decided I would pick a sandwich that I felt I would enjoy without mustard -I chose the Philly cheese steak... Considering I grew up in Philly I was NOT realistically expecting a real Philly steak sandwich. However, knowing that everyone is different I asked what came on the Philly at which point the young man very gruffly and with a sense of urgency (we were the only customers there) again pointed to the sign hanging above and stated that these ingredients are in EVERY sandwich... I chose not to order anything at this point considering I felt like I had wasted so much of his time and irritated him... I went to Jersey Mike's up the street instead -they were very polite and easy to do business with -the sandwich was AMAZING and brought me back home with each bite
1 8 years ago (08-06-2018)

I love the Manhattan sandwich ! Served hot it’s a taste I find myself craving ! The girls are always upbeat and friendly ! Local event ? Check out their new food truck (: Thanks ladies @ NYCSS
5 8 years ago (31-05-2018)

Love this place. It’s a shame all the other locations closed. I used to go to NYCSS weekly when it was down on Newport.
5 9 years ago (27-12-2017)

Nailed it! Hit the place at 12:15 rush, line to the door. Girl is taking orders half way up the line so the food is getting prepped right away. In shockingly fast time my grinder hoagie is ready and it's actually pretty darn good. As a transplant form NYC/Philly area I'm impressed. If they had capicola and pepperoni it would be legit.
5 9 years ago (25-10-2017)

Places great most of the time when they get your order correct
4 9 years ago (01-01-2018)