Reviews
I ordered a Mustang Mach E from Norris and they were excellent throughout the entire process. Ford corporate has a fairly "ok" tracker to keep tabs on your order but it isn't perfect. Every time I got a little too inpatient I would reach out the crew at Norris was helpful. They would look into things, get detailed updates and tolerate my insistent and incessant bothering. When the car arrived, it was hassle free. They installed my hitch, shined up the car good and did everything they possibly could to get me my car JUST in time for a little weekend getaway I had planned with my wife and friends. All this, and a fair price considering how cut throat the car market is at the moment. If I paid any extra I feel like the service I received was well worth it. Shout out to Stan Ma my Sales Guy who delivered the car and made sure I knew everything. Bigger shout out to Jimmy Lowry who is the General Manager and took time to speak with me when I called about updates. All in all a fantastic crew of guys and gals.
Gary was relatable, knowledgeable, and just a all around great salesman! The environment in the dealership was fun and welcoming. I appreciate everyone who made this process smooth. Norris Ford is awesome place to get your next vehicle! Make sure you stop by and check them out
Great customer service. We bought our new 2021 Explorer ST from Richard and the team. They had us in and out in less than an hour. They were ready with all the paperwork and showed me through the car without wasting any time. Everyone was super friendly and professional.
Gary made this the best buying experience I’ve ever had! He gave me 100% from our first conversation to actually delivering the truck to my house! A true professional that takes pride in his work. Thank you, Gary!
Wow we can't say enough about the kind and courtesy service we received at Norris Ford! Sales mangers Stan Ma, Brett Koopman & Business manager Frank Balsamo made our purchase of my dream car Mustang Mach-E GT effortless! They were knowledgeable, informative and supportive not pushy! I definitely would recommend them to purchase your next vehicle!
I reached out to Norris Ford about a Mustang Mach E GT they had in stock. From the moment they began communicating it was the best vehicle buying experience I’ve ever had. I was fortunate enough to get Tyler, who is a towering teddy bear of a man. He was the most personable and caring person I’ve ever met at any car dealership. His enthusiasm about his job is clear, and he was extremely knowledgeable about the products he is showcasing. I was able to arrive at a fair price for both my trade and the vehicle I was purchasing. The buying process was as smooth as could be. I couldn’t be more impressed. I didn’t walk away feeling like I just got a good deal, I walked away feeling cared about and like I had made some new friends. Thank you Tyler and Jimmy for the best vehicle buying experience I’ve ever had. You’ve earned a customer for life.
My husband and I needed a car quickly due to our expanding family. Parker in Sales graciously helped us throughout the entire process and made things easy and seamless. Sales Manager Brett was also very accommodating and helpful getting us the best deal possible in this crazy market. We were in and out of the dealership quickly. Happy customers, would highly recommend Norris Ford and their team.
Great experience purchasing my new vehicle! Gary P was an awesome salesperson! No pressure, answered all of my questions and just gave me time to think. This was a big deal for me & Gary respected that. Got a great deal & a great vehicle
If I could give more than 5 stars I would. I went there to get my very first car and left with my dream car. Wilson is phenomenal, great energy, extremely caring, and looks out for you. Not just a great salesman but a great person as well. He gave me so much helpful advice, made the process quick and easy and made sure I understood everything and understood the process. If you come here to buy a car, do it with Wilson! You will not be disappointed. Thank you again ford, I am one happy girl!
They worked with me and all were very nice. I told them what I had and what i wanted and they made it happen. I've bought two cars from them, one used and then I traded that one in for a new one. I will definitely go back when I'm ready to buy something else.