Northwest Autoworks

Scott and his team are awesome. I’ve spent almost a year trying to find a new mechanic since my old one retired, in the interim I’ve been to countless shops with service that left a lot to be desired so I was incredibly relieved when a friend recommended NW Autoworks. Scott is always so welcoming and friendly, he is super knowledgeable and answers my questions with helpful responses, and he takes the time to explain what repairs/ services my car needs and why. I’m trying to learn more about my car and it’s maintenance so this kind of quality service is perfect. Additionally, Northwest Autoworks are quick and easy to schedule with. I highly recommend this shop.

I feel so grateful to have found Scott and his team at Northwest AutoWorks. I recently had a pretty bad experience at another mechanic so I was feeling frustrated. When I called NW Autoworks, Scott was so kind and patient as I explained what was going on with my car which I didn't fully understand. He got me in promptly, got my car fixed and ready to drive within a day and explained everything in a way that was understandable. The whole process felt seamless. I can rarely say that about going to the mechanic. Can't recommend this place enough!! Thank you!!

Wilson was extremely accommodating by squeezing me in same day when I had a windshield wiper emergency. His price was more than fair, and he included me in every step of finding and fixing the issue. The shop dogs are also very friendly and cute :

I recently moved to Portland, OR and have struggled to find an auto mechanic shop that cared. Scott and his amazing team have been so easy to work with and beyond honest. When a shop says "if you can find the part for cheaper, order it, and we will install it" you know they care. Any other shop would not allow that. I will be taking my Chevrolet Van and Volkswagen to Scott for everything. Scott and team did a killer job installing new shocks, lift kit, and all new wheels and tires. So pleased in how it turned out.

Scott and his team will take great care to put you back on the road safely. Pricing is transparent and reasonable.

My Honda Element wouldn't start and had other issues that needed to be fixed. I asked to have multiple things repaired, but after the shop reviewed the issues, they actually talked me out of doing a few things because they weren't in as bad a shape as I thought. Whenever a shop talks me out of spending money I see that as a great sign that they are honest and reliable. My experience dealing with the owner was straight forward and he was very friendly. I would give this shop more than 5 stars if I could. I highly recommend it.

Have taken my car regularly here for maintenance. Professional. Honest. Friendly. I trust them. Highly recommend.

If you're looking for an honest, reliable, friendly shop, look no further. This shop serves big dad energy--they explain everything in detail, let you make informed decisions, and make sure you don't get taken advantage of at other shops. As a woman, taking my vehicle into an auto shop has always been a cause for anxiety, but I don't feel like I have to worry here. I have now brought 3 vehicles into this shop. Every single visit has been easy and I walk away feeling confident about the choices I've made.

I love these folks! Scott and his team do an upstanding job. They have excellent customer service at their front desk and on the phone which is important and I greatly value when doing business and especially car stuff that is always money one doesn't want to spend. NW Autoworks assess your vehicle for what you bring it in for and they will check other things if you ask and will check that your car might have things coming up like how many miles before needs new brake pads etc. I always ask for them to check all the things. Then Scott calls and helps you decide which things to do first or must be done which I appreciate it. My car is pushing 120k miles so it starts to need fixing of all the things. They have solid follow through and I feel safe in my car when I pick it up and that I didn't get a big run around or over charged. So grateful to have found this business to fix all our vehicles when we need. If you're on the fence on where to take your vehicle call these folks you won't be disappointed!!

These guys are total angels. I’ve been bugging Scott and Jessie with my car drama for a while, and they always provide honest and above-and-beyond customer care. Aside from that, they never make me feel stupid, offer incredibly fair pricing, seem genuinely interested in helping, and will tell you straight up what issues need to be addressed with your vehicle. If you want stellar service from two honestly good humans, look no further than Northwest Autoworks!