Reviews
Marshall was very courteous this is what I had to say and got me the right parts thank you
Went in the store 4:43 pm. They have one customer in the store and two ladies at the front. I came to get my battery replaced since it is under warranty. The lady said we do not install or remove batteries and it’s only two of us here and neither of us know how. so WHY are either of you working at O’REILLY AUTO PARTS!!! Your useless !!
Will never go back to this store again. Bought an alternator and stater come to find out we didn't need the starter at all. Box was never open so my husband returned the starter and when they opened up the box they said the starter was used when it should have been a brand new one so they will not give us a full refund. Idiots there either didn't open up the box at all to look at it before they gave it to us or someone took the new one out and replaced it with an old one. I will be contacting the Corporate Office. Note: Always look inside the box before purchasing.
Like all the Orielly products. But this store is 50/50. It used to be a pretty good store and never had any problems. However, in the past couple years or so the store has taken quite a turn. From closing early to no open sign ever on at night. All the employees are in the back for some reason. The manager isn’t there most the time. And finally the attitudes given when trying to purchase anything or ask a question. I definitely would just take the extra 10 mins and go somewhere else. Convenient location, poorly ran.
I have consistently had issues with not getting the right parts over the years so I tend to avoid O'Reilly. Mistakes happen, I understand. They always took care of the problem courteously but on more than one occasion it ended up costing me more time and money.
It's nice to see women working and helping in an auto store. Very nice and helpful.
Employees don’t know what time their own store closes, got there at 8:30pm, they close at 10pm according to google they close at 9 . There were 3 cars in the parking lot and multiple people inside the store obviously buddies with the employees kid comes and unlocks the door says “we’re closed” then shuts & locks the door again and walks off. One of the worst stores in the area, if you ever have to go to an oreillys go to the Nieman road store. They know how to deal with customers and are more knowledgeable about parts/cars than this one.
It says 9 not 8:55 It would have taken us 3 minutes to grab the hose we needed and to check out. Respectfully stop being so incredibly lazy and then smirk at us as you’re leaving for the night. Early.
This location lies about it's hours. Never stays open when the hours online and store say 10pm. They have been closing B4 8. Not away to run a business.
The people at this location are usually very nice. I am not confident in my knowledge with car repair and maintenance but no one at this location has ever made me feel belittled or embarrassed for my lack of familiarity and it is appreciated.
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