Office Depot

I must say that my review is of the Print Center in this store. The employees, from the manager to the workers in the Print center are horrible. I have had four occasions to use their services in the last 4 months. Each time I have experienced employees that are uninformed about what they offer in services, and a manager that is always too busy to pay attention to who she helping, nevertheless help her employees with questions. I called a Office Depot store in Reno, and they were more than happy to help me with my printing needs. I guess because they are the only game in town, they feel they can treat people this way. I just left there tonight feeling like I was a 2nd grader who was speaking out of turn! Enough, I will never go back. As for the rest of the store employees, they are great with customer service. Time to clean house in the Print Center.
1 8 years ago (05-05-2018)

I usually have had great experiences at this location but today I picked up one item and stood at the checkout counter for a few minutes. When no attendant showed up to help I walked over to the print/copy counter and a rude employee snapped “didn’t you see the sign?”, then proceeded to walk over toward me and stood pointing at a sign; motioning me to come over and read it. Then she continued with, “ We don’t have a cashier today and we are trying to run our print jobs so you’ll have to wait awhile”...and said it all with an attitude and was actually annoyed she had to check out myself and two other customers. This situation seemed like a scheduling issue on the part of the manager and the employee needs to go back to training on customer service.
2 8 years ago (05-05-2018)

My experience at this location is generally positive, four stars worth. I live nearby and sometimes go to FedEx Kinko's. They are good also. I have done two large print jobs at this location. The price was a bit lower than competition. Jeanin, Heather, and Charlotte have been very helpful in the print shop. They turned the job around sooner than promised. They do watch their labor I agree but you gotta do that. All the supplies, hardware, and furniture you could expect in our 55k city.
4 9 years ago (22-11-2017)

Jeanie & Heather in the printing services area helped me put this whole banner combo together! All I had to do to get it started was email over a picture of my design and the dimensions. When I arrived, only a day after placing the order, it was ready minus the grommet installation, which was an awesome team effort! I brought in some lights they even helped me get those all set up. Thanks again!
5 9 years ago (19-11-2017)

Just had to get a power supply putting my computer. Had to order it from online and they put it in for me
5 8 years ago (14-05-2018)