Staples

After shopping at Staples as a office manager for the last 12 years today will be my last time. I purchased a $15 label maker and realized it did not have all the settings I needed. I then purchased from Staples another label maker to fit my needs. Today I tried to return my measly $15 label maker to the store and planned on making an additional purchase of various supplies. I came with my receipt that said if you are not 100% satisfied you may return your item. I was told I was over the 14 day window of returns for an electronic, mind you no where on my receipt was this mentioned. Staff wouldn't even reason with me, was basically dismissed, product had never been used or opened so it was in original package. Over $15 Office Depot will have my business. Side note went on my Staples account, printed out a return sheet for it and sent it back. Funny how that works!
1 8 years ago (05-04-2018)

I was shopping and got great help from a person name Chad great guy.. Thank you Chad, found everything need for the office.....
5 8 years ago (24-05-2018)

My mom and I went in on Black Friday to get a print out after having gone to several other locations without success. The gentleman in the Print & Copy Center was very warm and courteous to all his customers and really went the extra mile to help us. I arrived at Staples in a state of extreme agitation but left feeling satisfied and optimistic. I will definitely take all my business to this Staples in the future.
5 9 years ago (30-11-2017)

Purchase a printer here good responsible Price. Went back for Paper. Like a spoke in the Eye.$$$ I just went to Costco purchased 825 page package of Paper for the same price as Staples charged me for 250 pages. I tried to speak to a Manger about it. The clerk was apathetic; also said " don't wine when they close the doors". Good bye Staples😎
3 9 years ago (04-10-2017)

Went in to print out a 1 page resume. Could not get help at the print station from any employee
1 8 years ago (06-06-2018)