Office Depot

Horrible Service. Sasha in the print department seems sweet but a simple "We'll be right with you" is all that needs to be said. Not having people stand right in front of your face and never acknowledge them once in 30 whole mins only to find out that the service that you need can't even be rendered! Customer service goes a long way even if you have to spend hours in a store; the least is to be acknowledged!
1 7 years ago (06-03-2018)

I just went into your store in Atlanta in The Edgewood Shopping Center on Caroline Street. I placed an on-line order for pick up at that store. One item was missing and when I inquired why I received a notice that all items where ready for pick up yet one was missing, I was not given an answer and treated like I was a bother. I asked if I could re-order the item and have it set for pick up at the Caroline location and was told I could not: Office Depot only ships to home or business addresses is what I was told my the store manager Taylor. I know that's not true as I have done that before and I just got off the phone with the 1800 number who verified that Taylor easily could have re-taken my order and had the missing toner shipped to the store location for pick up. I was treated like I was a bother and your store manager had no interest in helping me. Way to go Office Depot!
1 7 years ago (08-04-2018)

This was the first time I've been in this store in about three years -- and it wasn't the best experience. Like many retailers these days, there simply isn't enough staff coverage for the amount of customers are in the store. I'm not kidding when I say there may have been a total of five employees on the floor: two at the copy center; two at the front register; and one attempting to cover the rest of the store. I only needed one page printed from a flash drive, then fax two pages. This took nearly 45 minutes! Good God! What a frustrating experience. I'd have gone to the UPS Store, if they were open on Sunday. Step it up management! I'll certainly look elsewhere next time!
2 7 years ago (07-02-2018)

I’m really confused at the negative reviews on here. I shop here often, mostly for the print services. But I always experience helpful employees. There’s a Staples closer for me but I come here because I’ve never had to wait, they do a wonderful job and everyone is super friendly.
5 7 years ago (19-03-2018)

Thanks for your help. I asked if I can buy a projector and screen, also that I was in a hurry. Waited 20 minutes and no help. I'm heading to the other office supply store. Thanks again!
1 7 years ago (05-03-2018)