OfficeMax

A nice place to shop for your office needs.
5 7 years ago (18-03-2018)

OfficeMax just isn't what it used to be. Full disclosure: I used to work there, at the Fairlawn location, store #0011. The corporate headquarters used to be in Chagrin Falls before the company sold to Boise Cascade and the headquarters moved to Chicago. A giant shakeup and restructure destroyed company leadership, and even tho I was just joining the company as this was happening I could tell it wasn't for the better. After a couple years and, surprisingly, what seemed like a decent amount of growth, OfficeMax just couldn't stand under its own weight and started to fall apart. Part of this process was the dismantling of much of its ImPress print centers, of which I managed one. My job was eliminated and no attempt was made to offer any lateral transition so I was handed a severance package and a handshake. Fast forward to the other night when I stopped in to price some Micro SD memory. No greeting. I saw two employees huddled behind the Customer Service (that name should really be changed) desk and another one on the furniture pad talking to a customer. I found the memory and noted their prices and proceeded to check their prices against Best Buy down the road. I was there maybe 15 minutes when one of the associates finally walked by and asked if I needed help, then a fourth associate came out to merchandise a section near me and did the same. I asked this one a question and got some misinformation about the product about which I was apparently better educated, then I left to take my business to Best Buy. The only reason this store is still standing is because the company owns the land and the building on it. There's no way they could keep the lights on if they had an ongoing lease... but I still expect to hear about its closing any day now...
2 8 years ago (05-03-2017)

Decent store usually have what you need. Easy parking snd good stand alone location.
4 8 years ago (19-06-2017)

Love to get gel pens here
5 8 years ago (04-08-2017)

Friendly non-commission service
5 7 years ago (13-03-2018)