Reviews
Best Beauty Supply Store in Harlem NY. Located on 125 St by the A-B-C-D Train station. This store has 2 Floors 1st Floor for all Beauty Products include large variety of weaves and Braiding Hairs. Crochet Hairs and 2nd Floor for WIGS
Been going here for almost 3 decades and one of their oldest customers. I am always please with the product. They always have the essentials and new trend both. Although I have my own online beauty store when I need a quick trip to the store while my delivery is late it usually provide me with the emergency item I need. I recommend it for walk in to buy something beauty or hair products. Also hair jewelry and accessories.
I purchase a wig for over 100.00 The installer did not do a good job. Lily the owner was breathing down the necks of the few employers, which may be the reason it was not done right. I asked to purchase another wig and Lily told me to call on Monday to see if she can get it. I have been calling all day and no one ever answers the phone. Very poor business to not even answer the phone.
Bought a wig here yesterday so the young lady that works there was showing me the color she pops the tag and removed the hair net I purchased the wig I go to another store was gone all of 25 minutes I decided that the color I chose wouldn’t work with my outfit so returned to the store first of all the ladies that work with the wigs were gone even though it was not supposed to close until 7:45 I caught one I never touched the wig packet the worker that showed it popped the tag removed the net I caught one of them before she left she accuses me of opening the hair I explained to her it was her coworker she still refused to change the color because as she put it Evelyn the manager is going to say I opened the hair You take my money and give horrible customer service and accuse me of something her employee did learn how to treat your customers and train your workers to not open the hair and how Not to be RUDE This is my first time buying a wig here and my last time .
Excellent customer service!
They have a lot of beauty supplies that you might not be able to find in other beauty stores. Good prices
The owner Lee is one of the sweetest, kindest, humble store owners you'll ever meet. He provides excellent customer satisfaction and there's a few kind cashiers. I used to love it better before renovation because it was more spacious.
I have been coming to this beauty shop since 1997. Girl talk about consistency. I love it. Its staff are friendly, helpful, respectful, seet tem always working and never lounging around doing jack. I never been to the second floor all this time but the first floor usually have the stuff i need. I come, grab and go. Bam! I knowin 24 years it cant be never an issue but the two small issuesi ever had was only two cashiers were rude to me and thank god the ruddest one is not there anymore lol thats mean. She was a biatch lol but i never complained to mgr or owners . The other one was new and needed customer service training. Seems like she got it because after the one time she was acting up and the head cashier told her to chill she never did it again. So life is besutiful here. My fav person is Dama. Sweetest lady and so helpful and hard workingy always like the rest of the staff. I appreciate this place.Keep rocking!
So as I love the quality of their wigs upstairs. The ladies that install are not licensed or professional graduates from beauty school. This was done with a glue stop and glue over a stocking cap.I felt like it Burt the first night so after 2 days I could not take it and removed the wig to find this. Go to a professional when getting installed.
This store is really wonderful! They were kind and understanding about swapping out a product that my skin wasn't responding well to. The staff was also very patient and helpful when picking out some new blush -- I have allergies to a couple of ingredients which can make finding makeup a challenge but the staff was helpful in pointing me to some brands to try. Highly recommend!