Oregon Veterans’ Home

The place is wonderful or so it seemed. Clean, lovely, friendly staff. However, my dad had COPD and lung disease and four days after he got there, he passed away. The first night they missed his medications and didn't do them correctly. The next day, I noticed he wasn't breathing right and they were lowering his medication. Which scared us badly. Then on night 4 while a friend was on the phone talking to him, he passed away. I had to call to get someone in the room because he just faded off the phone. My biggest complaint is-- not one person from that home called me. No words of, we are sorry that your dad passed away. Or what can we do to help. Not a word, not a card, not a phone call. Cold and uncaring. They may act nice at first, but that's really a very cold way to treat the family of someone who died on your watch. When my cousin went up to collect his stuff. Not one person helped her as a matter of fact the only person who even came in and spoke to her was a wonderful man who is a patient. He was very nice. But the staff, not one nurse came to help my cousin. She cried the entire time she packed his stuff. I couldn't help, because I couldn't even walk in the place. Sad, really sad.
3 7 years ago (13-03-2018)

I am a friend of a family member that lost her dad up there. I can't believe how uncaring the staff has been. Nobody has called my dear friend to say they were sorry her dad passed away and when she called the one lady said. Oh yeah I heard about your dad dying. What do you need. No, I'm sorry or that's awful. Just what do you need. She asked if they had any boxes and when her cousin got there. Nothing and no help. I can't imagine treating a family the way they did when someone passes away. They may indeed be beautiful and have good food. But caring is very important and it's obvious they only cared about how much money they got from him being there and not as a person.
2 7 years ago (13-03-2018)

Excellent staff. Ultra modern. Comfortable for hanging out with family and friends.
5 7 years ago (28-05-2018)

I can't say enough about the wonderful care my mother received in her last part of her life. The staff treated my mother with dignity and respect. They were friendly and exceptional in their caregiving skills. There was always a nurse available 24hours a day to talk to if need be. Hospice would come to VA home and were involved with my mother in her last days. They were very skilled and very helpful with all our needs as a family. They kept in close contact with the nurses and staff. The food was good and always freshly cooked for each meal. They also have a little coffee shop which had great milkshakes and homemade soups and sandwiches. Prices were great also. I highly recommend this facility to anyone considering a place for their elderly family members. V. Emerson
5 9 years ago (28-11-2016)

I regularly stop in here to do work. This is an amazing facility for Veteran's. The staff are friendly, the buildings are neat, clean and smell good.
5 8 years ago (18-06-2017)