Orr's Jewelers

Jennifer was awesome! I was shopping for an engagement ring, and she helped explain everything to me and guided me through the process. The diamonds she showed me were gorgeous and she had great recommendations for ring design. I would definitely go here again!
5 6 years ago (07-06-2018)

I have mixed feelings about this place. The jewelry is high quality and the service is excellent, but you only get to build as fancy a place as this if you make a lot of profit. And that means high prices with a huge profit margin. Unless you think that a "used" diamond is a bad thing, or if you think you need brand name stuff, I'd go to a cheaper local jewelry store. But if you want top quality and top price, this place is for you.
3 7 years ago (25-03-2018)

During my first and LAST visit, I was extremely disappointed by the lack of quality customer services shown to my husband and I. We were there to have his bracelet on his watch adjusted. From the mature front desk receptionist not acknowledging our entry, to the young lady who gave a less than average reception, to the representative who adjusted the bracelet, And the security guard who tried to be "low key" in following us...below average service.👎 Was this because we're African American? Possibly. Nonetheless, we had every right to be treated with respectable service. I noticed that a employee couldn't resist doing a double take to get a glance of the type of watch my husband had in the green Rolex box. The stares were very noticeable and uncomfortable. My initial thoughts were," they're just stuffy". Then, while we were being serviced, the same representative that gave us a half welcome, rolled out the red carpet for an Asian couple that came in shortly after us. Let me be clear, I never play the "race card." Honestly, being of a multicultural background, I never had to do so. My husband and I are both graduates of Taylor Allderdice High School. So diversity was introduced to us at an early age. We didn't need quality customer service because of our race, just because you opened the door to service the community therefore, That would make quality customer service a must! This experience left me feeling that as a country, we really haven't come very far. It doesn't matter how much money you "think" someone has or what color they are, kindness and courtesy are FREE! However, the value in those traits are invaluable. In closing, I would suggest that Orr's Jeweler's work on learning tolerance and more importantly, learn to be more diverse. Because you're encountering people of all nationalities... money is green. DO BETTER‼️🙁 Unapologetically submitted, J.V Donald
1 7 years ago (15-01-2018)

Awesome service by Haris Hodzic! He is extremely knowledgeable, very responsive and made the entire transaction seamless. I will definitely recommend Orr's and plan to revisit for any future purchases
5 7 years ago (07-12-2017)

Called me informing me that my OysterQuartz was finished having 2 links installed. When I put my watch on it was not fixed. Orr's staff proceeded to tell me it was fixed and point out the 2 links that were added even though I told them they were wrong. They eventually found my 2 links and I have just missed a call from them. We will see how it works out!!!!
2 7 years ago (10-10-2017)