Outdoor Bunker

I'd give them fewer stars if I was able. These people are a scam, to be sure. I ordered 1/8" Foliage Green bungee cord. According to their listing on eBay, this cord was in stock and there would be no problems. After receiving a shipping notice from eBay, I got an email from them stating they "ran out" and could substitute or refund. I asked when they'd have stock. "3 weeks" was the response I got. I asked for a sub. Nope, don't have that color either. Asked for another sub. Yes, we have that. Get that right out. 3 days later, nothing. Not a word and no materials. Opened an eBay case. "Oh, hey, sorry we missed your sub request! We've got 1/4" cord in foliage and we'll get that right out to you." Now, I ask you, what kind of idiot thinks 2 sizes up from what I ordered will work in place of the designed size? Asked for a refund. Still haven't gotten it and they keep making excuses. Looks like they're going to get hammered thru eBay. At all costs, order from somewhere else. These guys will only take your money and give you a run around.
1 9 years ago (10-10-2016)

Bait and Switch, Buyers beware. Much cheaper version of water filter was sent. Either the marketing people are purposely marketing the wrong item to gain sales or the shippers are negligent in their packing of orders. Too many similar complaints for this to be a mistake. Next stop The Better Business Bureau. I will change this post if Outdoor Bunker decides to make this right by sending me the correct item. A return label is not going to be acceptable. ---UPDATE--- They got back to me a few days later and apologized for the mix up, they said it was a marketing error and they didn't carry the item they had advertised so they would refund the money for that item and let me keep the sent item. I would have liked the item I was ordering but giving them the benefit of the doubt I think they acted reasonably.
4 9 years ago (04-02-2017)

Wonderful, friendly and helpful staff.
5 7 years ago (02-03-2018)

Ordered a scope from them and had none of the problems others had. It was what I ordered, came quickly with free shipping and was actually sent priority mail. It was in an bubble wrap envelope but its box protected it.
5 12 years ago (09-11-2013)

Should have done more research on this place before I ordered - I got my order rather quickly, but it's not what I actually ordered as pictured, though it is similar. For a $5 product, it's not worth the trouble of exchanging, calling, emailing, etc. Live and learn.
2 10 years ago (23-03-2016)