RDO Equipment Co.

Only reason I didn't give a 5 star was one reason. I have purchased and serviced tractors here multiple times. I went to buy forks for my tractor. When I arrived Scott was on lunch. He is the one I have worked with in the past. Never once did I leave unhappy. Scott always went the extra mile. So with time being short I asked the other sales person for help. He was playin a game on his phone. When I asked about what forks would cost I never felt more like I was bothering someone. He said what tractor do you have? I told him and he was like what year? When did you buy it? So I said look at when I bought the tractor and he will have everything he needs. He threw some papers around huffed and with that info still was not able to find the forks. Then looks up and says I dont know what to tell ya. I did I said I would come back and talk to scott. I was almost so pissed that I wasnt sure if I was gonna go back or go some place else to make my purchase. Its a good thing RDO has Scott because I did return, and told him what I wanted. He got me a price and made the arrangments personally to get them out of the warehouse. I know he was new to the RDO team at the time, but his way about going was not how one services or helps a customer. I was giving him the benefit of doubt. Its been some time feeling like I was bothering him playin his game on the phone. Thanks for no help new guy, hope you can watch acott and learn something.
4 8 years ago (13-03-2018)

Helpful parts and service staff. Great showroom!
5 8 years ago (20-02-2018)

They're a friendly shop with great service.
5 8 years ago (14-04-2018)

Excellent staff, great people to work with
5 8 years ago (18-05-2018)

Very nice people and friendly staff
5 8 years ago (27-02-2018)