Reviews
Solid spot for wine and some bites!! The outdoor setup is a tented patio and is plenty warm - no jackets needed! We loved the fries so much we got a second order. The pretzel is decent and the meat and cheese board was fun, but had a couple items I would've traded out.
The staff was so nice! They were personable yet professional. Helped me find other sizes I needed & I loved getting to experience the store in NYC!
Like the previous review mention, don't expect any customer services. There is no 'hi' or 'bye'. I politely ask 'hi, can I try these on', the customer services girls just point to the dressing room, 'there'. Its a good brand but consider hiring some more friendly and experience worker.
Great customer service! Everyone is really friendly and goes out of their way to help you find what you're looking for. Pricy but quality and stylish exercise clothes. I left happy with my purchase and shopping experience. -1 star for the long wait for 1 of the 3 fitting rooms it was a Saturday afternoon, the lack of floor length mirrors in the fitting rooms, and being out of stock in popular sizes and colors.
Bought a pair of sweatpants and a shirt—they’re really, really comfortable. After a week I had a small issue with the pants and customer support sent me a new pair no questions asked. Highly recommend.
I love OV! Great selection great price. Store is pretty big, has both men and women apparel. Nicely organized, plenty of fitting rooms. Staff is friendly but I did want an opinion on sizing and was told to just try it on when I was asking if it looked okay... anyways besides the point, they do offer student discount so don’t forget your student ID !
WOW. I went in to this lovely and well stocked shop with a return from the website. I wasn't happy with the fit of my sweats for an upcoming trip. The sales staff were very attentive and helpful, they helped me find an alternative and resolved the issue with no problems. They also offer a discount on "kits" - when you buy an outfit at the same time. I tried on a few additional things and I can't get over the incredible fit. I feel like I was just let on to a big secret. The OV leggings are incredibly flattering and apparently don't show sweat !?!?? I am apprehensive but the sales girl assured me she wore hers to soul cycle and didn't show at all. It also explains all the women in my yoga studio rocking colors like dove and oatmeal. Some day I will be brave enough to try, but for now I got perfect fitting, chic and comfortable sweats for my flight. Will definitely be back thanks to the inviting space, excellent product and stellar customer service.
The staff doesn’t care about you... they minded their own business. That is fine. The real deal-breaker is the body size is not inclusive. Even the XL is small. OV has a similar price as Lululemon, but their customer survive and inclusivity is so much better.
The employees are so helpful and knowledgeable. The sale rack is actually worth it. There IS a student discount. The quality of the clothing makes the prices worth it.
Happy to finally be able to try on their cloths after window shopping online for the longest time. Some staff didn't really know how to answer my questions about the sport bras which was odd since it's such a small store, and they didn't help me ask an other employee. As expected just like on the online store, they were sold out of the size that I needed. I'm a brand advocate in any case.