Paacha

10/10 experience. The staff members are kind, the visit was speedy, and my medical practitioner was knowledge and helped me with my problem. Would recommend to anyone needing urgent care. Not an emergency room.

Service itself was fine, everyone there was nice and personable, but it took upwards of two hours to get in, just get prescribed eye drops for my very visible conjunctivitis, and get out on, as far as I could tell, a pretty light day. At one point after my blood pressure readings had been taken I didn't see anyone for twenty minutes before another nurse entered the room with a different patient, apparently unaware that I was there, leading me to believe that they just straight up forgot that I was there until I was just stumbled upon. All I needed was a basic prescription for some eye drops and it took several hours, whereas the urgent care I went to a couple months ago for my strep throat, with a very similar size and number of patients, had me in and out within 45 minutes. Again, the people there are very nice, just extremely slow, even on a light day.

Got strep throat the day before and got worse in the morning, I needed to get somewhere quick in the morning to get the medicine I needed. I found this place 5 minutes from my home and decided to sign up online. The registration was easy and I was in and out the door within 50 minutes. Erik was great and very personable and Antoinette was very helpful. Will definitely come back when needed.

I’ve used this location several times over the last 5 years and it is always clean, and the online waiting list works great! I typically have to wait less than 10 min once I arrive to be taken back, and less than 5 for the doctor/practitioner to see me. They are quick, knowledgeable, and friendly. The only downside is that, like all of Midtown, parking is minimal. Another reason to do the online waitlist, since it helps manage how many people are in the building. There are some spots behind the building, and some street parking in front.

JaNita & Colleen were absolutely the greatest of help! When I came in to speak with someone about being seen they not only helped me with online registration but they also helped me find a location closer to me. Because of their amazing customer service any time I’m in that area I’ll be sure to go to this location because of them! Thank you so much!

My first time using careNow. I registered online and received a text when it was time to go. Was seen quickly. Doctor was very thorough with a wonderful manner. All staff were very professional and kind. Highly recommend.

Registered, drove in to be seen for a yeast infection/STI testing & only once I was brought in, vitals obtained and the doctor came in was I told they don’t do that at their clinic. What kind of urgent care clinic can’t do this testing? Im annoyed because first the provider walked in and said she didn’t know if they do that testing there. In my opinion, if you don’t know, go find out from your staff first before you talk to the patient. You are a professional and should no the protocols and testing of facility. Secondly, the secretary should have made me aware of it before they had me register and wait in a room for a provider. Thankfully, went to next level care and they were amazing, treated me empirically for yeast based on an exam which the care now provider said she wouldn’t do and they did all the testing. Don’t waste your time at this clinic.

I was treated wonderfully by the entire staff. They were very understanding and helpful with my hearing disability. I was very satisfied with the care I received. Will recommend Care Now to anyone in need of an Urgent Care facility. Greg H.

The care I received at care now was surprising. I hurt myself at work and was seen and diagnosed in a very professional manner. I had no problems with what was needed to be done for my care. I was giving very precise instructions on how to get better.

The front desk and medical assistants were wonderful. They were nice and efficient. The NP Ebele Owo left much to be desired. Her bed side manner needs a lot of work. I know she was busy but that is no excuse to not get full information from your patient. I wasn’t expecting her to hold my hand or ask me about my family but I did want her to ask a little more about what was wrong with me. She came in listened to my lungs and told me we would wait on my results for the flu and COVID test. She was so curt that I figured she was going to come back and ask me questions and talk to me when they got the results. That was the last I heard until the medical assistant came back with my prescriptions. I had to tell the MA that I couldn’t use a Z-pak because I always tend to come back for a stronger antibiotic because the Azithromycin does nothing for me. They sent me back out to wait. I also had to tell them that it was the nebulizer medication and not the handheld medication that I needed so they took me to the back again. I sat there and told the NP what I needed and she seemed perturbed about my changes and the fact that I questioned her diagnosis. I only did this because I would need the paperwork for work. She had listed that it was just an asthma variant yet not an upper respiratory infection even though she had just prescribed an antibiotic, steroids, and cough medicine, with my albuterol? She was bothered that I questioned her diagnosis and she walked away while I was still talking to her. I finally had to tell her I was an RN and that I knew what I was talking about and why I was bringing it up. She was so completely rude. I left it at that and just left with my prescriptions.