Reviews
Debbie was great & helped me plan & schedule my 82 year old moms move to an assisted living apt. Chuck & Ed were AWESOME!! They know how to work w/ seniors & they felt like family. They were patient, funny, courteous & lightening fast!!. The move went smoothly & on time. I would use them again without hesitation.
5
8 years ago (22-03-2018)
Moved into a home with many many steps. They guys were so strong, efficient and clean. They placed my furniture exactly how and where I wanted it and allowed me to change my mind. They are so kind. Thank you Parma Movers for a smooth move...
5
8 years ago (26-03-2018)
Parma Mover packed my collectibles fine. I had no problems with those.
I had only 6 larger pieces moved across country, however, and they work with Bekins to do this. They said they use them all the time.
Unfortunately, half of those pieces arrived damaged. I understood that they were taking the goods from my house and putting them on a larger truck for the trip. They told me they would be protected, no problem. The issue is, I have no idea how many times and who loaded/unloaded my things. There are too many possible points of failure on a move like this and it ends up with a bunch of finger pointing. Parma Movers apologized and sent me a claim form for Wheaton Movers who owns Bekins. This claim form stated that it needed supporting documentation of the goods and their value, etc. Very hard to do with family heirlooms.
If possible, hire a company who sees it all the way through, if that is at all possible anymore. They were recommended to me from another long distance move, however, I was very surprised and disappointed on the outcome.
2
8 years ago (08-02-2018)
Charles and Rafael were awesome! They came in and busted butt and moved everything super fast with no issues. My kids were walking around while they were moving all my stuff and they were joking around with them! All in all a great experience and I would absolutely use this company again. I would also recommend them to all my friends and family very professional! Overall great experience!!!
5
9 years ago (11-08-2016)
I recently scheduled an upcoming move. I had to call back to retime due to signing of my closing time being rescheduled. The receptionist explained to me that there would be no guarantee for a start time if there is a move ahead of me and that if the move ahead of me ended I would be responsible for that hour. I replied I would prefer not to pay for an hour in which I am not receiving a service and the receptionist laughed at me. Very poor customer service. Very disappointing.
1
9 years ago (25-04-2017)