Party Fair

Horrible customer service! Rude staff! Over priced! Don't try and return anything, they won't let you. I tried to return something the same day and I had the receipt and tag and they didn't let me. Will never shop here again. Beware!!! RESPONSE TO BELOW: I DID HAVE THE TAG AND ORIGINAL PACKAGING. I LITERALLY BOUGHT IT AN HOUR BEFORE I TRIED TO RETUN IT. I HAD THE TAG AND PACKAGING AND IT JUST HAD TO BE STAPLED TO THE TOP AND THEY WOULD NOT TAKE IT BACK. IT WAS A BIRTHDAY SASH FOR MY DAUGHTER THAT IS 5 YEARS OLD. IT WAS AN ADULT SIZE AND WAS HANGING OFF OF HER. YOU THINK THEY WOULD HAVE JUST LET ME EXCHANGE IT FOR A SMALLER SIZE??? PLUS THEY WERE EXTREMELY RUDE. WILL NOT BE RETURNING! STORE EMPLOYESS NEED TO BE TRAINED ON PROPER CUSTOMER SERVICE.
1 7 years ago (14-04-2018)

They have everything you need and good selection on greeting cards staff was freindly
5 7 years ago (05-05-2018)

Worst customer service and manager. Purchased over $50 of Party items for my child's party and decided to return some items (valued $10) the next day. The manager gave me issues returning. As a result I returned all the items(values$50) and will never stop at Party Fair in East Brunswick NJ. Lost a long time customer at this store and will now shop at Party City.
1 8 years ago (21-01-2018)

GO SOMEWHERE ELSE!!!!! This is my first review I have ever written and hopefully the last. I use to shop here for years for my DJ business. I was a regular customer spending 100's and 100's of dollars annually. By accident I over booked some items from Party Fair for a private event I was hired to do. A day later I returned to the store to return some items, (It was around $40 of products) Right away a very good employee who rang me up the day before recognized me and informed me "a manager would have to approve the returns without a receipt" which unfortunately I did not have. The receipt was not an itemized receipt it was just numbers and tax per item but not listing the specific item. All the items I was returning were in their original packaging with the Party Fair price stickers still on each item. The items I was returning also met the requirements posted on their very own website. The very second I was greeted to the manager I was faced with the most negative attitude I have ever seen on one person. I have seen her before and I know she recognized me. Before I can even finish my intentions she cut me off and told me she can not give any refund without a receipt. I asked why, She replied I do not know if you paid cash or credit. I pointed to the clerk who helped me out the day before, he said to the manager that yes I paid for those items the day before in cash. She then insisted I can not get a refund because for all she knows I bought them at another store. I pointed to each item and showed them the Party Fair price tags. She replied it could of been another Party Fair. The manager made me feel very petty. Why is the receipt such a big deal when it is not even an itemized receipt? She could not give me an answer to that one... If this is how she treats her regular customers I can only imagine how she treats someone she does not recognize. An employees words who vowed for me to his boss gave no credit to her. Her attitude and non professional manor is the entire reason I write this review. I will never shop here again for my business needs and I suggest you do the same. Very very poor customer relations.
1 8 years ago (30-05-2017)

Great place for cards 50% ! And party stuff
5 7 years ago (11-05-2018)