Pep Boys Auto Parts & Service

Allan is a very good manager. We received good service, and a good deal on our 2 tires, and misc items we purchased. I just wished the wait was shorter, it’s hard waiting several hours with a 2 year old wanting to run around the store and get into everything. :)
5 7 years ago (24-02-2018)

If I could give no stars I would! We had just bought brand new tires, because we were in need as the roads were really icy. I called a head of time to see how much it would be to mount and balance them, the price was very reasonable and they said that they only had an oil change going on, so they could do it right away. We get there and there were 5 technicians standing outside smoking, wasn’t busy at all, hence the 5 people outside. Yet it took them 2.5 hours (no exaggerating) just to put our tires on!!! Completely absurd! I will never go back here again!!!!
1 7 years ago (28-02-2018)

The good aspect of this establishment was that I was able to obtain the tires that I wanted for a reasonable price. I suggest going to the website first and then going into the store. I noted that the customer service representative either was not able to bring up the price with the discount that was stated online, or chose not to, but in the end the price was right. What I found to be negative is that the place is not clean. It is in disrepair. No one has taken the time to keep the bathrooms clean or the waiting area swept and dirt free. Further I waited 3 hour for the four tires that I had put on my truck. I noted that several people who arrived after me were leaving before I did, but they also just wanted one or two tires.
3 7 years ago (05-01-2018)

Brandy was great. She helped me find parts for my car and called me as soon as they came in.
5 7 years ago (28-05-2018)

They try to rip you off when you take your car and dont car about you just trying to get a quick check but one star bc I cant give none, good place just wrong people
1 7 years ago (27-05-2018)