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Reviews, get directions and contact details for Perfumania

Perfumania
Address: 37-47 82nd Street , Jackson Heights 11372, NY, US
Phone: (718) 685-2035
State: NY
City: Jackson Heights
Zip Code: 11372


opening hours

Monday: 10:00-20:00
Tuesday: 10:00-20:00
Wednesday: 10:00-20:00
Thursday: 10:00-20:00
Friday: 10:00-20:00
Saturday: 10:00-20:00
Sunday: 11:00-18:00


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Reviews
The new administration sells fake perfumes, copies, only water and alcohol. It was a good place, but now I do not recommend that you buy anything in this place and if you buy, check them before paying. I was a client for 10 years I am not a sporadic client.
Went in with my girlfriend and there were two older ladies, first got ignored and then one of them started trying to rush us and got annoyed when we asked for more samples. She tried to charge us more and blamed it on the machine “freezing” and proceeded to say it was our fault when all we did was try to read the prices on the machine. Left and didn’t buy anything, super rude.
Alway a pleasant experience! That sales associate team are outstanding and professional. I buy all my cologne there and always will. Great job guys and gals.
There were two older women working that evening. I asked if they had a specific cologne in the store I bought the cologne from the same store and location a few months ago. They looked at the shelf for a few seconds and told me no. I described the packaging and both women said no. The first lady asked if I would like to buy something similar and I said yes. She told me to wait a moment while she helped with other customers. The second lady came over to help me pick a cologne from the same shelf. I got a better look and saw the cologne I wanted sitting there. I also looked at the display case and there was another bottle of it as well. I pointed to it and said that that was the one I wanted. She ignored my comment and handed me a sample? I asked if there were other colognes that were gender neutral. She gave me a very weird look and at first I thought it was because she didn't know what that term meant. I speak Spanish and knew she was Latina so I told her again in spanish. The weird look did not go away. She ignored my question. I then asked if there were other colognes like this and she quickly said no. When she rang me up she handed me the bag haphazardly and said "okay bye" in a way to get me out of the store as quickly as possible. I am a queer person with an effeminate voice. As soon I spoke, I felt that the women treated me so harshly and did not want me in their store. They were quick to tell me that they did not carry an item when they clearly did, but did everything they could to rush me out of the store. I will NEVER go to this location again and am just reminded of how ignorant and rude business can be.
I got in. two older women was standing at the end of the store. I waited to be assisted, no one came. I stood there for atleast a minute looking for my cologne but I wanted to see if someone would actually come and assist. nothing. lol decided to leave so I looked at them, they were looking at me and I said, “Thanks for all your help.” needless to say, if you know what you’re getting and not need to be assisted, go here. but if you’re looking for a cologne which they have a lot, this is not your place. they won’t assist you. my friend warned me about their bad customer service here but i didn’t know it’s this bad. lol
Was my first time as retail store...Sales associated. The Whole team is very respectful, friendly and thats what they project to the customers the manager and assistant manager very NICE!!!they were great.Hopefully I can come back next year.
Rude and mean staff. Never again.
I've been going here for years, I've never experienced any bad service, always professional, pretty ladies ready to help.....they are fast and very helpful, I will keep bringing my business here
They have awesome perfumes prices always have discounts. Excellent customer service
Good,great and flexible prices,at least for me it is,friendly staff an environtment
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