Personal Touch Johnston Express Wash

Business has a lot of potential but once my car was hit in the car wash I cannot trust this business. They pack the cars in too close to each other when it is rush hour, if they left room between the cars this incident would have never happened. When this happened I pulled over to the side and met another women that this happened to as well and her damage was a lot worse than mine. The manager Danny insisted I do not call the cops and that he was going to take care of my car. I ended up taking my car to one of their local body shop guys to get a quote for my car and I never got a call back. Two weeks later I went in to confront Danny about what is going on and told me they are not going to fix my car and denied that he said he was going to fix my car in the first place. Very dishonest place and I could only imagine how many other people this happens too. BEWARE
1 7 years ago (20-05-2018)

Personal Touch is a great addition to the area. The monthly packages are fairly priced. Getting in and out is easy & quick. Even when it's 3 lines wide & 6 deep, you can be out in 20 mins. The only drawback are the people who roll up to the detail section to vacuum their cars for free. It's not a big deal if there's not a lot of action. When it's busy & no bays are available to dry your car & vacuum there are inevitably a half dozen dirty cars, without the monthly pass in their windows, getting vacuumed. Otherwise, it's a great experience.
5 7 years ago (28-02-2018)

My son and I both love this car wash! The lights in the wash make it a fun experience for the kids. My car comes out super clean, and I like that the vacuums are free to use! Wash is relatively inexpensive depending on which option you choose. Sometimes they get busy and the line looks too long, but it actually moves rather quickly!
5 8 years ago (05-01-2018)

For $20 a month you can have your car washed anytime you want also you can have it detailed since you're a member For $52 I had my Cadillac Escalade done today came out perfect
5 7 years ago (15-05-2018)

Nice drive through, modern carwash, big free vacuum area is always full of non wash customers, very inconvenient. Time to save the vacuums for paid customers only.
3 7 years ago (23-05-2018)