Pet Supplies Plus

I like this place better than other pet stores. If you need help, there are employees available and they all ask if you need help. Had one employee try to help me find toys that my pit maybe wouldn't destroy immediately. The employees seem to generally care about the pet you are buying for. Never felt like I was imposing on them by their attitude. The store does have more things that are more suitable for my pit, which is hard to find at other pet stores.
5 8 years ago (05-06-2018)

Amazing customer service from the moment I walked in, to the moment I left. I've not seen such attention to ensuring the customer is completely satisfied with their entire experience inside the store and even outside as well. I watched as the same employee who helped me locate my cat carrier earlier, help another customer by taking a large bag of food out to their car. The cashier that I went to, noticed that the carrier wasn't put together, and immediately offered to put it together for me. Something I was dreading having to do when I got home. We talked about my cats, and had a genuine friendly conversation. Nothing fake or forced. It was a great experience all around. You can really tell they really love animals, and it shows through their work and dedication.
5 8 years ago (26-03-2018)

Great experience! We took our two dogs in for DIY baths using their equipment, everything was provided and there was no time limit (which is good because my Husky takes a while to dry). It was our first time washing them there, so they were nice enough to comp both baths, and our cashier, Kory, checked the price of the Kong toy we bought, found it for less than 1/2 price online, then sold it to us for that price instead! We saved like $35 in our first visit. Very professional staff that seem to genuinely care about animals and their customers. They gained a few new customers away from Petco, which we live right across the street from.
5 8 years ago (09-04-2018)

Absolutely love going into the store! I always receive great advice and have all my questions answered. Every associate I have come in contact with has been wonderful!
5 8 years ago (05-04-2018)

Staff was extremely helpful and friendly. Checkout was an easier, quicker process than their competitors. This will be my choice going forward over Petsmart and Petco. Selection is every bit as good too.
5 8 years ago (19-05-2018)