Pizza Hut

I have not had Pizza Hut in over 12 years. Their pizzas are ok. I would say that I enjoyed their Wings and would prefer it over their pizzas. The service at the location was exceptional and professional. I was charged a certain amount on the phone and when I arrived at the drive thru window to pick my order, I received a discount. Big thank you! Free parking surrounding the building. I ordered my phone via phone call and the time given was on point.

This Pizza Hut is a joke. Whether you place an order and they don’t answer because they randomly close or the order doesn’t arrive in it’s entirety. Tonight was my last straw after not ordering for almost a year. I placed an order at 8:07 for delivery through my Apple Pay for $60 I’m in the bed sick, ordered for my children. Expectation for delivery was 9. 8:35 I get a call that they are out of all sauces for the pastas. No problem. I told them cancel the pastas. 10 mins later I get a call that they tell me they voided they entire purchase and want me to repurchase so they can start the order again. Like huh? My cards in my car reason I did Apple Pay & I don’t have cash.

Todays pizza was not as good as the other day. It was burned and hard barley any sauce on them. But the ppl are hard working and great to deal with. Just an off day im sure thanks again.

Wings were over-cooked, ordered two of the new melts, both were burnt, hard as a rock, the food here has really gotten terrible, for as expensive as it is you would think they would try to make decent food. don't think I'll be coming here anymore.

The ordering process was painful. The woman who took my order asked my name three times and asked for my phone number four times. Then when I got my pizzas home I realized that the meat lovers had much less meat on it than it had in the past. It was a disappointing experience.

Waited 35 minutes in a four-car line. Got home, they forgot the stuffed crust, and worse this pizza is completely leathery and dry, like they made it yesterday and warmed it up for me today. Wow awful. Cannot eat.

The order was never processed by the store and they had their phone off the hook. I never received my pizza.

So having been a loyal patron of Pizza Hut for a long time I will no longer be ordering from this establishment ever again. After placing an order online and being charged for the order, we waited over two and a half hours for the delivery. After trying to call the store and customer service line several times, being disconnected over three times, and put on hold when we finally got through for over 10 minutes and then disconnected, are order arrived, even though Doordash said that they were on our way to our door over 40 minutes ago. As if that was not bad enough, the pizza was completely cold, and we were missing half of our order. The driver claim that they had picked the pizza up only 10 or 15 minutes ago, and it's only about a 7 minute drive to our house, but that's beside the point, they were handed half an order and a Frozen pizza. The worst part about it is the customer service is absolutely horrible because you can't get through to anybody, you are constantly rerouted in the pointless telephone menus back to the beginning, and no one ever answers. This is the case when you call the store directly or the generic Pizza Hut number. This is not the first time this has happened, but we gave them the benefit of the doubt the first time, but we are done. Do not order from this store- if you do go pick it up yourself so that you can verify that what you are getting is fresh and correct, and if you want to eat within the next 3 hours. No need to reply with the generic "we want to make it right" response, I have read the reviews and will be sending you an email with all the information required. In the meantime you might want to figure out where the breakdown is instead of trying to repair with excuses.

When we received our food 60 dollars worth. It was smashed. The wing container was smashed and the Detroit pizza was smashed and all of tge sauce that was on top was transferred to the underside of the lid of the box. We tried eating the wings but they were rubbery and awful tasting.

Never order pizza hut I just got reminded why this was the worst pizza on earth little ceasers would of been better where was the sauce? I didn't oder cheese bread with a drip of sauce I order a pizza Im Disappointed pizza hut