Reviews
I'll get straight to it.... Popcorn shrimp were edible. Dried out pieces of dough, substituted for popcorn shrimp? Portion was small, not 1/4th lb. Cold Cajun fries. 1 ketchup packet. Horrible experience when placing order. Not a happy customer! Last pic is how it's supposed to look.
The line is always super long.. that's a given here. Our blackened tenders were not coated in blackened seasoning, instead they dusted them with their seasoned breading mix which contains flour and defeated the purpose of getting blackened tenders. Giving 4 stars bc they at least addressed the issue appropriately when I submitted feedback.
Did an online order went to resturant to pick it up, a line wrapped around the building. They was taking one order at a time. When one left the window then they answered to take another. So I get to the window it's two people in there that I can see. A women and man. No sorry for your wait nothing. Give me my food, get home, there is literally a chicken tender as my meat in my bread on me and my daughters sandwich. Call the store no answer. Never again
Person taking the order was very pleasant but when delivered through the window found that much of the order was missing or hadn't been included on the receipt but I hadn't been informed of changes or running out items. And folks don't have time to check everything in a car on the run!!!! No jelly for biscuits or plastic for eating, no soda with meals,incomplete amounts on sides, etc.!!! When ordering through the window is the only alternative, they have got to do MUCH BETTER!!!
Ordered a big family meal on app and waited in drive-through for 45 min. Arrived home with very cold food because it was probably sitting at their counter "ready to go" for 45 min! I then find out they took the liberty to switch out my Cole-slaw for fries without informing me at the store because they sold out of slaw. I called the store and manager gave no apology and told me I could drive back, wait in drive-through and get a refund for the fries. Terrible customer service experience. Rude staff told me, "I ain't finna deal with this..." and I was put on hold for manager over the phone. Popeyes CAN DO BETTER.
Sat in line for 35 minutes. When I finally get up to the window, I ordered a regular 3 pc combo with a large fry and large coke. Instead, after waiting at the window for another five minutes what I received was a spicy 2 pc combo and a small coke. Even rung it up like that on my receipt when that's clearly not what I said. Only thing they got right was the large fry. If I could give negative stars I would. Seriously, don't waste your time.
Ok. So we're talking about Popeyes Chicken. I don't know many people who don't enjoy chicken from Popeyes. The sides are pretty tasty as well. This location is pretty decent. They seem to get you in and out as quickly as they can. I haven't visit this one frequently, but when I have, I've had pretty good experiences.
Use to be half way decent but it's terrible now. The staff is slow rude and unkept and food is stale and not fresh. Avoid at all costFood: 1/5
Fast food is supposed to be fast, but it seems more and more places have you sitting in drive through over 10 minutes before even getting to the box to place the orderService: 2/5
Y'all always out of stuff! I used to love popeyes. What a waste. And your staff is rude! I try to add one thing to my order and the lady said its too late even though I didn't even pay yet!